Shangri-La

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Club Concierge based at Kowloon Shangri-La, Hong Kong!

As a Club Concierge, we rely on you to:

• Provide personalised guest services, secretarial, concierge services and food & beverage services
• Perform check-ins and check-outs
• Be responsible for mail and information and airlines reservations / confirmations
• Supervise and assist in the training of Club Ambassadors

We are looking for someone who has:

• Diploma or above in Hospitalty Management or related discipline
• Minimum 3 years of experience in the Service Industry, preferably in Front Office or Airline operations
• Self-motivated and well-organised
• Able to work independently
• Excellent command of spoken English, Cantonese and Putonghua
• Candidates with less experience may be considered as Club Ambassador

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.