Salary up to: Competitive
About the role:
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers and the communities we work in.
The food brand team play a pivotal role – both in creating meaningful experiences for customers and in telling engaging stories – we are the voice of the Nando’s brand.
The Food Brand Executive supports the Head of Food Marketing, Food Brand Manager, and the wider Customer Team, to realise our brand beautifully in-restaurant, in order to bring our food to life and create enjoyable and uplifting experiences for customers.
Supports in:
- Design, distribution, stock and budget management of the annual cycle of national and trial menus (printed and digital) to ensure menus are executed on time and to a high standard
- Working closely with our design and print agencies to deliver and manage the design, stock and costs of all in-restaurant collateral
- Ensure our restaurant touch-points strategy is adhered to and restaurant POS / collateral is presented correctly in our restaurants nationally to deliver a consistently brilliant brand & food experience
- Creating clear and engaging communications to restaurants and trouble-shooting queries to ensure we provide best in class support to our restaurant colleagues
- Being the Food Brand Rep at Menu Implementation Weekly meetings, ensuring that menu plans are executed, as per the agreed menu strategy & agreed plans
- Writing comms to restaurants to notify them of menu and POS/ collateral changes and providing guidance for executing to a high standard
- Managing the product naming process end to end to ensure menu items are on brand and represented clearly to customers
- Contributing to restaurant, food and marketing insights to monthly team meetings
Key Stakeholders:
- Food Brand Team
- Brand Comms Team
- Brand Experience Team
- Product / Food teams
- Implementation Team (Food Technical, Ops, Finance & Tech)
- Digital Merchandising & Loyalty teams
- Insights team
- Agencies: Design, Print & Storage
The Candidate should be/possess:
- 2-3+ years in project management role, able to deliver projects on time and budget - brand or marketing experience preferred but not essential
- A background in hospitality / retail / FMCG would be an advantageous
- A brilliant starter-finisher mindset, with a positive, can-do approach
- Highly organised, structured thinking and very strong attention to detail are essential
- Proactive, strong communicator who is aware and able to keep stakeholders continuously informed and up to date is key
- Excellent relationship and influencing skills, knows how to bring stakeholders along with them to hit objectives
- Able to juggle different priorities simultaneously, naturally calm under pressure and knows when to ask for support / escalate issues when needed
- Collaborative and happy to roll their sleeves up and work with other team members
- A bonus if… the candidate enjoys keeping up to date on emerging food & cultural trends and/ or is interested in learning about marketing / branding
Our candidate should be looking for:
- The chance to make their mark by creating brilliant experiences for customers and bringing our food and brand to life at scale nationally
- A culture with strong purpose and values, intent on contributing to / driving positive cultural/ societal change
- An opportunity to learn and grow in a fast-paced business, with lots of opportunity for growth and development within the marketing team and beyond
- An environment which is relaxed and informal, whilst highly driven and ambitious
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