Mercy Medical Center

Overview

As a Surgical Coordinator at Mercy Medical Center, you'll play a pivotal role in facilitating smooth and efficient surgical operations within our Orthopedic department. You'll be responsible for coordinating surgical schedules, managing patient appointments, and ensuring all necessary authorizations are obtained. This is a dynamic role that requires excellent organizational skills, attention to detail, and a passion for delivering exceptional patient care.

Responsibilities

• Facilitate surgical scheduling and optimize providers' surgical schedules for maximum efficiency
• Ability to accompany providers to various clinic locations to facilitate check-ins, check-outs, and surgical scheduling, as needed
• Ensure timely completion of authorizations for surgeries, adhering meticulously to regulatory standards
• Efficiently manage pre-operative paperwork and confirm appointments through personalized phone calls and MyChart messages
• Serve as a crucial intermediary between physicians and patients, offering comprehensive guidance on the entire surgical journey
• Offer seamless administrative support to guarantee the smooth functioning of the medical surgery center
• Maintain meticulous medical records and promptly address incoming calls to uphold operational efficiency
• All other duties as assigned

Qualifications

• Knowledge of medical office management systems and procedures
• One-year Surgical Scheduling experience preferred
• Excellent time management skills with the ability to prioritize tasks effectively
• Understanding of basic scheduling system management
• Strong interpersonal and communication skills, with a service-oriented mindset
• Proficiency in MS Office and EPIC
• Ability to work under pressure in a fast-paced environment
• Previous experience working in a medical office setting
• Knowledge of basic medical terminology
• Patient (Office and Operating Room) Scheduling
• Must have excellent telephone demeanor

Min

USD $21.98/Hr.

Max

USD $36.27/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.