Job Title
Quality Engineer Lead
Job Description
Job Title: Quality Engineer – Physical Distribution
Location: 200 Logistics Pkwy White GA 30184
Department: Physical Distribution / NA Supply Chain
Reports To: Sr. Manager Logistics
Job Summary
We are seeking a proven team leader and detail-oriented Quality Engineer to lead our Quality Assurance (QA) team within our physical distribution facility. This position plays a pivotal role in driving operational excellence and continuous improvement across our receiving, picking, and shipping processes. The ideal candidate will have strong leadership capabilities, a data-driven mindset, and experience in warehouse or distribution environments.
Key Responsibilities
- Lead and mentor a small team of QA technicians and specialists, fostering a culture of quality, accountability, and continuous improvement.
- Investigate nonconformances in the distribution center and project sites, resolving issues and implementing preventative actions.
- Develop, track, and analyze key performance indicators (KPIs) and quality metrics across receiving, picking, and shipping operations.
- Establish and maintain standard operating procedures (SOPs) and quality control protocols to ensure compliance with company and regulatory standards.
- Drive root cause analysis and implement corrective and preventive actions (CAPA) for process deviations and quality incidents.
- Collaborate cross-functionally with operations, logistics, inventory control, and customer service teams to resolve quality issues and support process enhancements.
- Conduct regular audits and inspections to verify compliance with quality standards and operational procedures.
- Provide training and coaching to operations staff on quality assurance best practices and procedures.
- Prepare and present quality reports to leadership, highlighting trends, challenges, and opportunities for improvement.
- Support the implementation of continuous improvement initiatives, including Lean, Six Sigma, or other quality frameworks.
Qualifications
Required:
- Bachelor’s degree in Engineering, Supply Chain, Quality Management, or a related field.
- 3+ years of experience in a quality engineering or assurance role, preferably within a distribution, warehouse, or manufacturing environment.
- Strong analytical and problem-solving skills:
- Experience using data to drive improvements.
- Record of root cause analysis using tools such as 8D, SWM, fishbone, A3, FMEA, WPM, control charts etc.
- Proven leadership or supervisory experience in a team environment.
- Excellent communication and interpersonal skills.
Preferred:
- Certification in Six Sigma, Lean, or ASQ (e.g., CQE – Certified Quality Engineer).
- Familiarity with ERP or WMS platforms.
- Knowledge of data analysis software such as PowerBI
Work Environment
- This role is primarily based in a distribution center environment.
- Occasional travel may be required to support other facilities or participate in training.
- Ability to lift up to 50 pounds
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