NOW HIRING for a Customer Service Specialist!!! This is a Direct Placement/Permanent hire with a rapidly growing manufacturing company who offers excellent compensation and benefits package!!! Must be Qualified!!
MUST HAVES:
2+ year of customer service
2+ years of order entry experience
2+ experience ERP systems experience - Epicor (Profit 21), SAP, Oracle, Microsoft Dynamics
Description:
Respond to customer inquiries regarding product selection, placement of orders for products and services, requests for prices and quotations while providing exceptional customer service.
Field inbound calls from customers (answer questions, research products, quote requests, and receipt of orders).
Answer inbound customer calls regarding Automation machines and parts.
Provide support for Outside Sales staff.
Enter in customer orders in to ERP system (they're implementing SAP)
Create customer quotes for price, terms of sale, availability, delivery dates and other related information
Occasionally receive troubleshooting problems from customers. They will most likely transfer to the technical rep or one of the engineers.
Occasionally perform outbound calls and emails to vendors to clarify orders and requests. Typically this is all done through the ERP system.
Receive a lot of inbound email orders as well.
Placement of purchase orders with our suppliers within the company guidelines.
Pay and Benefits
The pay range for this position is $25.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Workplace Type
This is a fully onsite position in Brooklyn Park,MN.
Application Deadline
This position is anticipated to close on Jun 25, 2025.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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