Mass General Brigham

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Bridge Clinic Medical Director

General summary:

The MGH Bridge Clinic Medical Director oversees the clinical care and operations for the Bridge Clinic, under the direction of the MGH Program for Substance Use and Addiction Services leadership team. The Medical Director for Bridge Clinic will be a key resource to PSAS goals around the delivery of high-quality, low barrier, and equitable substance use disorder (SUD) care. The scope of this role includes overseeing of all clinical operations in partnership with the nurse manager and practice manager, , supervising the other providers in Bridge Clinic, and providing effective collaboration with Bridge Clinic Behavioral Health providers. . An essential component of the role includes ensuring the patient centered, low threshold care model adheres to the MGH PSAS mission of providing excellent holistic SUD care without exception to all patients by fostering the integration of medical, psychiatric, SUD, and psychosocial care to address the diverse needs of the patients we serve. This role provides essential visionary leadership to guide the ongoing quality improvement efforts essential to drive improvements in care. Critically, this role bears responsibility for ensuring the Bridge Clinic functions as an effective, key component of the system of SUD care at MGH and is tasked with ensuring that all MGB system priorities are executed. The incumbent will also provide direct clinical care to Bridge Clinic patients.

Success in this role will require collaboration with clinical and administrative leaders across MGH and as a representative to MGB, including in the systemwide Bridge Clinic Collaborative. Achieving success will additionally require effective partnership with administrative counterparts to prioritize and effectively advance strategic initiatives, while providing clinical guidance related to processes and data analytics to support care improvement.

Principal duties and responsibilities:

Direct Clinical Care

• Provide clinical addiction care to patients seen within Bridge Clinic, including mobile and community embedded Bridge sessions as appropriate.
• Oversee and participate in Bridge team process of treatment planning for each patient with regular review of outcomes.
• Provide e-consults as needed.

Clinical Consultation/Supervision

• Provide clinical consultation to inpatient Addiction Consult Team, Emergency Department, Primary Care Practices, Palliative Care and other departments within/external to MGH in the referral of patients to Bridge Clinic
• Provide timely consultation and supervision for Bridge Clinic providers.
• Supervise staff including participating in hiring, managing, and assessing performance of staff in written and verbal communication.
• Participate in orientation of new Bridge team members to clinical operations.
• Review and assess core competencies with clinical providers, assist providers to master core competencies as needed.

Administrative

• Oversee clinical operations, in partnership with the nurse manager and practice manager.
• Lead clinical rounds and provider meetings.
• Work with practice manager and nurse manager to manage scheduling, staffing, and space needs.
• Lead the development and implementation of clinical operation workflows and policies. Identify processes to routinely evaluate effectiveness of workflows and policies, take the lead to identify needed adjustments and support staff to enact modifications.

Program Development

• Identify opportunities and lead efforts to further expand and enhance interdisciplinary clinical services, with a particular focus on meeting MGB system SUD goals and improving SUD treatment access, retention, and clinical outcomes.
• Identify and lead efforts in process improvement.
• Build relationships with community partners, MGH, and MGB partners.
• Work with PSAS leadership team to procure resources and participate in grant submission and philanthropic efforts related to the clinic.
• Lead advocacy efforts related to Bridge Clinic on issues critical to the PSAS mission and vision both within and outside of MGH.
• Collaborate with training programs at MGH to develop and sustain effective training opportunities within in Bridge Clinic.

Education/Mentorship:

• Serve as a core clinical supervisor and educator for addiction medicine fellows.
• Support medical education through planning and direct supervision of residents, fellows, students.
• Prepare and deliver addiction medicine educational talk for addiction medicine fellow didactic series.
• Attend continuing education conferences and trainings as per licensure.

Quality:

• Regularly review MGH Bridge Clinic metrics and progress on MGB SUD performance measures, identifying and working to improve any quality gaps.
• Share quality metrics and goals with the Bridge team and lead efforts to strategically extend gains or address gaps.
• Participate in SUD quality and safety meetings to ensure quality improvement efforts

Job Summary

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Qualifications

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Additional Job Details (if applicable)

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Remote Type

Hybrid

Work Location

100 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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