Chaparral Medical Group

Medical and Administrative Assistant - Street Medicine

Position Summary

Join our Street Medicine team as the vital link between street-based outreach and the healthcare system. This role splits between office-based administrative work (70%) and field clinical support (30%), focusing on care coordination and navigation for our most vulnerable patients through our Enhanced Care Management (ECM) program.

Core Responsibilities

Administrative & Care Coordination (70%)

• Manage referrals to specialists: initiate, schedule, track, and ensure follow-up
• Secure prior authorizations for medications, imaging, and specialist visits
• Verify insurance eligibility (Medi-Cal, Medicare) and assist with enrollment issues
• Maintain medical supply inventory for field outreach
• Document patient encounters, referrals, and authorizations in EHR system
• Support ECM program through patient tracking, scheduling, and care coordination
• Serve as office point of contact for patients, pharmacies, and community partners
• Other duties as assigned

Field Clinical Support (30%)

• Accompany provider (MD/DO/NP/PA) on street outreach to encampments, parks, and shelters
• Build trusting relationships with patients and perform field intake
• Take vital signs, assist with clinical procedures, wound care, and specimen collection
• Prepare and administer medications/vaccinations under supervision
• Other duties as assigned

Qualifications

Required:

• Medical Assistant certification from accredited program
• Current BLS certification
• High School Diploma or equivalent
• Valid California Driver's License with clean record
• Strong computer and organizational skills
• Exceptional empathy, compassion, and communication abilities

Preferred:

• Bilingual (English/Spanish)
• 1+ years clinical administrative experience with prior authorizations/referrals
• Additional certifications (EMT, CNA, Phlebotomy)

Working Conditions

Office-based role with regular outdoor fieldwork. Must be able to transport medical equipment and work effectively in both environments.

Salary range

$43,680—$52,000 USD

Company Overview

Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California’s Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG’s medical services with Akido’s innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.

As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives.

We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you’ll join our team