AIA

BELIEVE IN BETTER

Do you believe in finding a career where you can truly make a difference and shape a better future?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

The opportunity:

As a Risk and Quality Assurance Specialist covering a 12-month parental leaver, you’ll support the Partnership Distribution team with daily risk monitoring, assurance, and reporting. You’ll help enhance risk and compliance frameworks, contributing to AIA NZ’s strategic goals and a strong risk culture.

This role is key to ensuring the business stays aligned with regulatory expectations while continuously improving how we manage risk across the board.

Key responsibilities include:

• Monitoring various inboxes - reviewing and performing adviser investigations when required.
• Providing factually sound information to Partnership Distribution Risk Managers through assurance activity.
• Carrying out quality assurance audits for Partnership Distribution.
• Assisting in monitoring activity for the AIA Financial Advice Provider (FAP).
• Analysing QA results gathered and communicating this to the relevant Team Manager.
• Identifying areas for improvement and providing recommendations supported with analysis on changes proposed.
• Collecting and compiling risk and control data to assist with oversight, governance and reporting.
• Providing assurance over key controls, systems and models.
• Supporting continuous review of divisional risk profiles, and business and process improvement initiatives.
• Working effectively with divisional colleagues, central risk functions, internal audit, and external audit.

Ideally, you’ll bring:

• Excellent written and verbal communication skills, including the ability to present complex matters in simple language.
• Demonstrated ability to network and build relationships both internally and externally.
• Proven experience in risk management, quality assurance or audit, in the financial services industry.
• Data analysis and problem-solving skills.
• Comfort dealing with complexity and conceptual thinking.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:

• Opportunities to grow within the business through internal mobility.
• An extra day of leave each quarter to recharge.
• A supportive and inclusive workplace.
• Flexible working arrangements.

If you believe in better, apply now!

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles.

If there's anything we may need to consider to support you with our recruitment process, please email nz.talentacquisition@aia.com.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Job ad expires Sunday 22nd of June, end of day.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.