HP

Director of Operations & Innovation, Sales Performance Management (SPM)

Description -

Job Summary

This role will drive the planning, implementation, and operational evolution of our SPM/ICM teams, systems and processes. This role will be critical to accelerate implementation of a new enterprise SPM system and build sustainable operational excellence within the sales comp organization. The role isn’t just about maintaining current operations and systems—it’s about transforming them.

Responsibilities

• Strategic Ownership of SPM (Sales Performance Management) Lifecycle
• Lead all phases of the SPM journey—from vendor selection and system implementation to long-term operational optimization and global scalability. Unification of enterprise sales comp and planning execution will be key focus.
• Operational Leadership & Optimization
• Own and continuously refine cross-functional workflows across Sales Comp, GRO, HR, IT, and Finance to ensure system integrity, data readiness, and alignment with business needs. Optimize and improve processes that are directly and indirectly related to sales compensation administration and sales productivity insights/analytics
• Change Management & Enablement
• Design and lead sales comp operational change management initiatives to drive adoption, minimize disruption to reps, and align improvements to broader business strategies.
• Risk Identification & Mitigation
• Proactively manage design, data, and adoption risks through early identification, mitigation planning, and stakeholder communication.
• Influences executive decision on a wide range of business issues, including risk management and implementation tactics.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development to elevate existing operational teams.

Education & Experience Recommended

• SPM/ICM Domain Expertise
• Proven experience leading enterprise SPM technology initiatives (e.g., Xactly, Varicent, Anaplan, SAP Commissions) with deep knowledge of sales comp data architecture models and incentive strategies.
• Vendor & Integration Insight
• Familiar with SPM/ICM specific vendor evaluation, implementation pitfalls, pricing models, and integration challenges across large-scale ecosystems.
• Cross-Functional Influence
• History of strong partnerships with Sales Comp, IT, Finance, HR, and Operations to align and execute multi-departmental priorities.
• Strategic Systems Thinker
• Skilled at sales comp and planning process mapping, governance setup, stakeholder alignment, and identifying operational bottlenecks.
• Future-Facing Value Creation
• Ability to elevate efficiency of operational teams and build internal capability for long-term success and reusability across future initiatives.
• Track record of transforming teams into high-performing, results-driven organizations

Impact & Scope

• Impacts multiple functions and may act as a lead to peers on cross-functional SPM initiatives project teams working to establish and execute business goals.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $183,650 to $293,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement