Carrier

Country:

India

Location:

Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Role: Project Manager Invoice to Pay process

Location: Hyderabad

Full/ Part-time: Full Time

Build a Career with Confidence

Carrier is changing for the better. Fueled by passion to improve the lives of people around the world, we’re transforming how we enable our business operations and this team is leading the charge. How? By simplifying how we work, building great teams and working with our businesses to deliver exceptional service!

When joining this one-year new Business Services organization, you will have the rare opportunity to make a huge impact within an established global company as you pioneer new ways of working. It’s a fast-paced environment with challenging work and numerous growth and development opportunities.

About the role:

We are seeking an experienced and strategic Global Process Owner (GPO) for the Invoice to Pay (I2P) process to lead and optimize our end-to-end I2P function across all regions. This critical role will define the global strategy, governance, and continuous improvement of the I2P process, working across finance, procurement, IT, and business units to ensure standardized, efficient, and compliant operations globally.

Job Description:

Process Ownership & Strategy:

• Define and own the global I2P process, including process design, governance, KPIs, and compliance requirements.
• Develop and implement a global I2P strategy aligned with overall finance transformation objectives.

Standardization & Optimization:

• Drive harmonization of I2P processes across regions, business units, and systems.
• Identify and implement process improvements, automation opportunities, and best practices.

Technology Enablement:

• Partner with IT and ERP teams to design and optimize I2P-related systems (e.g., SAP, Ariba).
• Lead I2P system rollouts, enhancements, and integrations globally.

Governance & Compliance:

• Establish robust governance structures to ensure process compliance with internal controls, regulatory requirements, and audit standards.
• Manage risk through effective controls over invoice approvals, payment terms, vendor data, and disbursement processes.

Performance Management:

• Define and monitor I2P KPIs and SLAs (e.g., POT, invoice cycle time, touchless invoicing).
• Use data analytics and dashboards to track performance, identify issues, and drive decision-making.

Business Accountabilities

• Work with business stakeholders, Global SME´s and cross-functionally to translate business objectives into clearly defined business cases, costs or financial schedules in order to support achievement of business accountabilities
• Lead the development of processes and lead the implementation of systems and process improvements
• Provide technical guidance and recommendations as a subject matter expert in Invoice to Pay, in order to support the resolution of complex customer cases
• Manage key internal and external stakeholder relationships across the organization in order to achieve engagement to change, and provide leadership in the design and development Procure to Pay processes and solutions

Responsibilities:

• Demonstrable project management experience with driving change initiatives/managing multi priorities/ innovative thinking
• Proven experience in a related field
• Experience in leading and/or participating in global (virtual) teams
• Excellent level of English language
• Bachelors degree in a related field or equivalent experience

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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