CGI

Position Description:

The Back Office Translation Analyst’s job function is to support our Back Office operations and is responsible for accurately translating operational, legal, and financial documents from French to English for processing and completion of requests including but not limited to Account Management changes, Redemption, Switches, Transfer, Rollovers, and other financial trades. This role is critical in ensuring the accurate and timely translation of financial trade documents and client instructions.

Key Responsibilities

• Translate a wide range of financial documents and trade forms from English to French and French to English, including:
• Ensure translations are accurate, consistent, and compliant with regulatory and legal standards.
• Collaborate closely with Back Office staff, compliance teams, and external custodians to clarify language or intent as needed.
• Maintain glossaries and translation memory tools to ensure consistency of terminology.
• Assist in reviewing and editing translated materials for completeness and accuracy.
• Support internal training and documentation efforts by translating internal policies and client-facing materials.
• Keep abreast of financial regulations and terminology changes in both English and French markets (particularly Canadian).

Educational Background

• At least Senior High School Graduate (K-12) or College Undergrad
• Customer Service/Contact Center Training and/or Certification is an advantage but not a requirement

Career Experience

• >1.5 years to 3 years of experience as a Back Office Representative servicing Wealth/Insurance Management engagements/accounts.

Skills

• Fluent in French and English (written and spoken).
• Minimum 2–3 years of professional translation experience, preferably in a financial services or wealth management environment.
• Strong knowledge of investment products, trade settlement processes, and asset transfer workflows.
• Familiarity with Canadian and/or European financial documentation, compliance, and forms.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities and meet tight deadlines.

Other Expectations

• Team player
• Can work under pressure
• Amenable to work on a shifting schedule
• Must be flexible with the ability to adapt to changes quickly.
• Proactive and has a customer service-oriented mindset
• Receptive to feedback and willing to learn

Skills:

• Analytical Thinking
• Customer Service & Support
• Detail-oriented
• English
• French
• Wealth Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.