Cognizant Technology Solutions Corporation

Job description:

Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.

Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.

Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.

We're looking for dedicated, innovative and driven talent to join our expanding team.

Requirement:

• You will be maintaining the incident queue in Service Now and manage & resolve issues as they arise in a timely manner.
• You will be Investigating and troubleshooting problems which occur and determine solutions or recommendations for changes and/or improvements
• You will be responsible for Initiating and implementing Change Control activities in accordance with Quality Standards and Practices
• You will execute and monitor data backups, request security patching updates from Global Team, manage the deployment & resolve issues
• You will support activities in line with project schedules
• You will be generating computer system validation documentation in accordance with site procedures and GMP guidelines
• Follow all relevant Environmental, Health and Safety procedures and assist in incident investigations as required.
• You will be responsible for the quality control function in pharmaceutical production.

What you will bring:

• 3+ years experience supporting IT applications e.g. troubleshooting, managing incidents and change controls, design documentation, test case development, system testing
• Experience of working in a pharmaceutical API manufacturing operation or a regulated environment
• Experience working in a Win 10 environment
• Experience of server and workstation platforms
• Experience of SQL databases would be an advantage
• Experience implementing changes for IT applications in a GMP environment would be an advantage
• Strong oral and written communication skills.
• Self-motivated, detail-oriented and excellent organizational and time management skills

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.