Milestone Technologies

Position Description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Description:

Milestone has a need for a Sr. Program Manager that can manage a large Program that needs to be road-mapped, refreshed, manage multiple workstreams and hold the leads accountable. In addition, manage and identify risks and issues and work with the team to address and close such issues and risks.

The Sr. Program Manager will work closely with the Lead Architect, the team(s), and is accountable for the overall management of the initiative. Currently, an assessment, review of options/solutions and the creation of an business case/recommendation has been kicked off by the client, with the expectation the Sr. Program Manager will take over these initial workstreams and manage to completion.

• Program Leadership:
  • Lead end-to-end program execution for one or more programs or product lines, including planning, scheduling, risk management, and reporting.
• Cross-functional Integration:
  • Partner with functional leads across R&D, Technology, Regulatory Affairs, Quality, Manufacturing, and Commercial to align on milestones, resource allocation, and deliverables.
• Governance and Communication:
  • Facilitate program governance meetings; provide regular status updates to executive leadership and stakeholders.
  • Deliver high-quality, executive-level updates, dashboards, and presentations to senior stakeholders and steering committees.
• Timeline and Budget Management:
  • Develop and manage integrated project plans, timelines, and budgets; track progress and proactively address risks and issues.
  • Maintain accurate budgeting and forecasting, tracking expenditures and managing financial risks in partnership with finance teams.
• Regulatory and Compliance Oversight:
  • Ensure programs adhere to GxP, ICH, and FDA/EMA/other applicable regulatory requirements throughout all phases.
• Lifecycle Planning:
  • Support product development strategy, regulatory submissions, clinical trial planning, and launch readiness activities.
• Stakeholder Engagement:
  • Act as a key liaison between internal teams and external partners, including CROs, CDMOs, and regulatory bodies.
  • Manage multi-vendor engagements, including contract negotiation, performance oversight, and SLA adherence.
• Provide deliverables (not limited to) on a timely cadence:
  • Project Charter
  • Business Case
  • Program/Project Schedules & Plans
  • Status Reports
  • Communication Plans (Meetings, Announcements, Stakeholders, etc.)
  • Meeting Minutes
  • RAID Log

Qualifications:

Needs to have the experience and composure to be the single point of contact on all workstreams and is expected to provide guidance on all things supporting this program, including knowing and providing answers, or if not can quickly and effectively find the answers.

Preferences:

• Experience in Risk, Issue Mitigation Mgmt & strategies and impacts to project
• Working knowledge of SAFe, Agile frameworks to be able to effectively work with the Scrum Master and Product Owner.
• Bachelor’s degree in life sciences, engineering, or related field (Master’s or Ph.D. preferred).
• 8–12 years of program/project management experience preferably in the pharmaceutical or biotechnology industry.
• Proven track record of leading complex, cross-functional drug development programs.
• Strong understanding of regulatory pathways, clinical development, and commercialization processes.
• PMP certification or similar credentials preferred.
• Excellent communication, presentation, and leadership skills.
• Proficiency with project management tools (e.g., MS Project, Smartsheet, Planisware, etc.).
• Regulated and GXP/GLP/GMP Experience preferred
• Regulated Domain Experience in a Life Sciences company
• Familiarity with data governance, cybersecurity, or enterprise systems (e.g., ERP, CRM) in the pharma industry is a plus.

Tools:

• Jira
• Smartsheet
• Confluence
• MS Teams
• SharePoint
• MS Office 365 (Excel, Powerpoint, Sharepoint, Teams, Word)
• Miro

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.