DESCRIPTION:
Duties: Administer and manage system hygiene across infrastructure, inclusive of operating systems and independent software vendor application products. Install upgrades to infrastructure and provide on-call support as part of the team rotation. Manage new component installations, and create documented procedures related to the environment and its peripherals. Support the global customer base, including managing meetings, outcomes, deliverables, and shared objectives. Manage risk and audit requirements, deliverables, and other critical objectives across the infrastructure. This position requires up to 5% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's Degree in Electronic Engineering, Information Technology, Computer Science, or related field of study plus 7 years of experience in the job offered or as Infrastructure Engineer, Technical Lead, Software Engineer, System Analyst, or related occupation.
Skills Required: This position requires experience with the following: IBM i integrated infrastructure architecture, including storage, network, database, and application components; Administering IBM i OS and component applications; Configuring IBM i OS and component applications; Building IBM i OS and component applications; Troubleshooting IBM i OS and component applications; Upgrading IBM i OS and component applications; Working with external vendors to troubleshoot and manage system events and failures; IBM PowerHA; IBM i Copy Services Toolkit; IBM i software replication tools, such as Rocket iCluster; Building Program Temporary Fixes; Performing cumulative maintenance on IBM i components; Building OS images using image catalogs; Ansible as a Service; Control Language (CL); Robot Schedule; Robot Network; Robot Console; IBM Message Queue; IBM Websphere Application Server; IBM-related incident management processes; IBM-related problem management processes; Source control management using Rocket or Aldon; Troubleshooting priority incidents; and Facilitating blameless post-mortems.
Job Location: 8181 Communications Parkway, Plano, TX 75024. This position requires up to 5% domestic travel.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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