Genpact

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Solution Architect, Supply Chain Consulting – Director - English

As a Kinaxis Rapid Response Solution Architect, you’ll work externally with clients to help identify their most pressing supply chain and operational challenges, and internally collaborate with your colleagues to design, develop, deploy, and support solutions. Work on multifaceted projects that demand analytical thinking, creative problem-solving, effective communication and strong interpersonal skills.

You’ll work with clients to improve their strategies, processes and operational alignment. Our focus is on technology-enabled business transformation. Projects range from short, multi-week assessments to phased multi-month design and implementations and everything in-between. The variety of projects provides the Solution Architect with a dynamic and highly challenging opportunity to grow and learn.

The Solution Architect is a key member of our implementation team. A leader with deep system implementation experience, you will be the main point of contact between the client and our consulting team. This key role is involved in driving requirements gathering sessions, developing a proven design, and working with their teammates to execute a smooth implementation. The solution architect's process typically involves recommending the most appropriate technology for the client based on the architect’s expertise. Typical responsibilities include:

Responsibilities

• Provide the connection between our clients’ strategic business leaders and technical team by clearly communicating business functional issues.
• Advise clients on key architectural decisions concerning the platform and supporting technologies and conduct business processes and requirements analysis.
• Evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management.
• Produce technical architectures, develop system requirements, identify resources, and estimate timelines for project completion.
• Develop client-ready deliverables related to requirement specification, process analysis, system-based and manual controls, functional design, and test plans.
• Assist in the scoping of prospective engagements, developing proposals, planning, logistics, and the execution of project management processes

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s degree in computer science, engineering, supply chain management, or other relevant degree; or equivalent work experience.
• Experience developing, supporting or implementing RapidResponse required.
• Experience with functional knowledge in supply chain, demand or supply planning, S&OP, after sales service operations, or transportation management.
• Knowledge of supply chain systems, processes and data, and business operations

Preferred Qualifications/ Skills

• Experience integrating to ERP systems such as SAP and Oracle.
• Experience in systems integration and ETL tools, data mapping, and systems integration.
• Exceptional drive, good interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment.
• An ability to prioritize and perform well in a fast-paced environment, while maintaining a high level of client focus.
• Good work ethic and high attention to detail, with a desire to learn
• The nature of our business requires travel to client locations. Travel tends to fluctuate depending on specific project and client needs.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.