Broward Health

Broward Health Corporate ISC

Shift: Shift 2

FTE: 1.000000

Summary:

Resolves hardware and software problems within established service level agreements. Processes incidents and service requests through established incident and request fulfillment processes. Identifies root causes and trends in incident handling. Provides feedback as part of ongoing process improvement activities.

Education:

Essential:

• Associate

Experience:

Essential:

• Two Years

Credentials:

Essential:

• Florida Driver's License
• ITIL Foundation Certification
• CompTIA Certification
• Microsoft Certified DeskTop Support Technician

Visit us online at www.BrowardHealth.org or contact Talent Acquisition

• Bonus Exclusions may apply in accordance with policy HR-004-026

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.

At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.