MRI Software

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re passionately dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days in-office and 2 days remotely.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Role:

The Solutions Consultant is a key member of the MRI Occupier Professional Services (PS) Team, working alongside their project management and consulting colleagues to ensure the success of a client’s MRI Manhattan and Centerstone implementations.

The Consultant is responsible for ensuring that the designated work package(s) are delivered on budget and timescale to a satisfactory level of quality. The consultant will be able to manage a varied portfolio of work and will need strong organizational skills to ensure that they can manage multiple work streams. The role can vary from a shorter out of the box implementation of weeks through to a multiyear enterprise project with bespoke workshopping, build and design documentation and enhancement specification, testing and delivery. Travel may be required for some of the projects.

Working closely with clients requires our consultants to be excellent communicators, whether to individuals or teams. We expect the consultant to be able to present ideas and content in a dynamic and engaging manner. Alongside this, our consultants need to be able to manage and communicate clearly around project issues.

Our consultants must be keenly aware of our clients' key drivers, and able to build a relationship with the client team across the life of the project that goes beyond implementation to full adoption of the system.

Where possible we encourage our consultants to demonstrate and continue to develop their industry knowledge in order to better understand our clients' needs and make recommendations.

You Will:

The Solutions Consultant is involved in all phases of client solution implementations and will lead and/or participate in the following activities.

• Analyze customer business requirements and objectives
• Participate in the development of project implementation plan and schedule
• Work with client and other consultants to document solution requirements, functional and technical specifications that meet customer configuration, reporting, customization and integration requirements.
• Perform configuration of products according to approved design documents
• Create test plans and conduct testing of solutions
• Assist with Maintenance Workflow/Preventative Maintenance as well (for PLC)
• Create user documentation/training materials and conduct training on the solution
• Provide first level consulting and solution support for clients during active implementations
• Assist with data conversion and integration
• Create solution documentation and training materials
• Communicate / resolve project issues that may impact the project’s success
• Provide remote and onsite operational support, problem determination and resolution
• Submit accurate weekly status reports, timesheets and expense reports
• Performs other duties as required

You Have:

The ideal candidate has 3-4 years of consulting experience as well as an understanding of the real estate, facilities or workplace management domains. They have prior knowledge as a user or implementor of IWMS products and complimentary 3rd party products, excellent written and communication skills, and are driven to solve customer business challenges.

• BS degree or equivalent experience.
• Three or more years’ experience in one or more of the following
  • Lease management and lease accounting
  • Operations / Facilities Management
  • Capital Project/Program management
  • Capital asset planning and management
  • Building space /Space management
• Demonstrated experience implementing enterprise software solutions.
• Demonstrated ability to learn software and new technologies with minimal guidance.
• Demonstrated experience with Room and Desk Booking
• Basic knowledge of SQL Database
• JSON knowledge is beneficial
• Understanding of application development, testing & certification
• Strong business acumen, high energy, self-motivated and ability to work under pressure.
• Excellent organization skills and proven ability to multi-task.
• Demonstrated planning skills
• Strong presentation, written and oral communication skills.
• Ability to work in a fast paced, team oriented environment.
• Strong initiative to solve problems

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Environmental Conditions

This person will work predominantly in an office type environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a computer work station for more than 5 hours a day.

Mental Demands

Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.