DXC Technology

Job Description:

ServiceNOW Senior Technical Consultant - Source to Pay

Location: remote within the UK

Salary: Dependent on Experience

The role:

As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.

You will provide technical consulting services to clients, contributing to the design and delivery of technical solutions—including customizing package-based solutions, data design and conversion, technically focused testing, and configuration of technical infrastructure components. You’ll serve as a technical resource on project teams, developing and demonstrating specialized knowledge and skills in ServiceNow as an enterprise solution.

In particular, this role will have a strong focus on designing and implementing ServiceNow solutions that support Source-to-Pay (S2P) processes, integrating with procurement, sourcing, and finance systems to streamline operations and enhance value delivery.

You will provide guidance, thought leadership, and hands-on development to both client and internal technical resources.

Responsibilities:

• Be part of a team of ServiceNow specialists delivering enterprise-grade ServiceNow solutions to multiple clients
• Lead or support workshops and requirements gathering, especially for Source-to-Pay workflows, and advise on design best practices
• Develop and implement ServiceNow configurations and customizations to meet business requirements—including procurement, sourcing, and supplier management workflows
• Integrate ServiceNow with ERP and procurement platforms (e.g., SAP, Oracle, Coupa, Ariba)
• Participate in testing, customer demonstrations, UAT, and go-live activities
• Mentor and train junior team members
• Produce high-quality documentation and client training materials

Requirements:

• Proven experience in ServiceNow design and development, ideally in a consulting environment
• Experience with Source-to-Pay (S2P) processes and procurement/supplier management workflows highly desirable
• Strong scripting skills (JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS)
• Solid understanding of service management concepts, delivery assurance principles, and methodologies
• Experience with building custom applications and platform integrations
• Certifications desired:
  • ServiceNow Certified Administrator
  • ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM)
  • ServiceNow Application Developer
  • ITIL Foundation
  • Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous
• Excellent written and verbal communication skills
• Strong customer service focus and ability to present to senior stakeholders
• Ability to work both independently and as part of a team, with a proactive and analytical mindset
• Willingness to travel to client sites and attend workshops when required

What we offer:

• Join one of the leading ServiceNow partners committed to excellence
• Ongoing training, certifications, and career development
• A collaborative, supportive team environment where knowledge-sharing is key
• Flex benefits scheme including:
  • Pension
  • Life and Health insurance
  • Travel insurance
  • Retail discounts/vouchers
  • 25 days holiday (with option to buy more)

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.