Vytalize Health

Your opportunity

We are seeking a Health Coach that will be a dedicated patient support person within an interdisciplinary clinical team, focusing on empowering patients with complex medical needs to actively manage their health. You will help patients gain the knowledge, skills, tools and confidence to become active participants in their care so that they can reach their self-identified goals. This may be accomplished by providing education, motivation, and guidance on lifestyle changes, medication adherence, and overall care coordination, often through regular check-ins and personalized action plans, to improve outcomes and quality of life.

What You Will Do

• Serve on interdisciplinary care team as patient health coach, in partnership with a clinical RN and Pharmacist
• Actively engage in patient rounds
• Experience with chronic condition coaching, specifically diabetes, heart disease, and COPD.
• Act as facilitator of change for assigned patients
• Empower patients to set their own health and wellness goals (or support them as they strive to stick to a treatment plan from a healthcare practitioner) and offer support as they make progress
• Support patients as they learn to recognize their own values, internal strengths and insights, and mobilize those assets to help them reach their goals
• Offer support to develop self-management strategies to help patients make sustainable changes
• Help patients understand their “why,” or their motivation for change
• Empower patients to see themselves as experts on their own health and circumstances
• Provide support and accountability for goal setting that is quantifiable.
• Using broad knowledge of health and wellness to help clients navigate through their health concerns
• Documentation of services provided in accordance with program and compliance requirements
• Serve as a liaison and partner to patient caregivers.
• Collaborate with healthcare providers as needed
• Provide remote telephonic coaching services at a frequency based on risk, need, and program specific workflows
• Collaborate with healthcare providers as needed
• Provide remote telephonic coaching services at a frequency based on risk, need, and program specific workflows

What will make you successful here

• Bachelor’s degree in healthcare or related field preferred.
• Minimum of 3 years’ experience in chronic condition clinical coaching (Frailty, Diabetes, CHF, COPD, etc.) or other relevant healthcare coaching experience
• National Board for Health and Wellness Coaching (NBHWC) Certified or willing to be certified within 3 months of employment.
• A passion for health and wellness
• Excellent listening, written, and verbal communication skills
• Empathy and emotional intelligence
• Ability to build strong, trusting relationships with patients
• Deep understanding of positive psychology, behavior change, and motivation
• Mindfulness skills, coaching presence, problem-solving skills
• Demonstrate a positive attitude and respectful, professional customer service
• Acknowledge patient’s rights on confidentiality issues and follow HIPAA guidelines and regulations
• Comfort in interacting as part of interdisciplinary team, confidence in speaking with physicians and medical staff regarding patient care needs.
• Comfortable with digital technology (including tools like Point of Care Tools, MS Office, Google, various EMRs, etc.) and able to troubleshoot technology issues
• Ability to critically think, solve problems, and bring professionalism to all situations
• Able to contribute to quality improvement and process improvement initiatives
• Ability to be flexible and embrace change while remaining highly organized, and detail oriented

Perks/Benefits

• Competitive base compensation
• Annual bonus potential
• Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families
• Health & Wellness Program; up to $300 per quarter for your overall well-being available on start date
• 401K plan effective on the first of the month after your start date; 100% of up to 4% of your annual salary
• Unlimited (or generous) paid "Vytal Time", and 5 paid sick days after your first 90 days
• Company paid STD/LTD
• Technology setup
• Ability to help build a market leader in value-based healthcare at a rapidly growing organization

Please note at no time during our screening, interview, or selection process do we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask for you to purchase anything; nor will we ever interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com