Hotel:
Concord Embassy Suites
5400 John Q. Hammons Dr. NW
Concord, NC 28026
General Manager
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
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Rooms: 308
Meeting Space: 45,577 sqft
Location: Living and working in Concord, NC offers the perfect blend of small-town charm and big-city access, with a vibrant downtown, top-rated schools, and proximity to Charlotte’s thriving business and cultural scene. It’s a welcoming community with a growing economy—ideal for hospitality leaders looking to make an impact and enjoy a high quality of life.
Salary: $170,000- $180,000 plus bonus
What We Are Looking For:
- 8+ years of experience as a General Manager. This ensures you have the leadership experience needed to guide our team effectively.
- Previous experience as a General Manager with a major branded hotel, demonstrating a strong understanding of brand standards, initiatives, and collaborative partnerships with corporate brand teams.
- Extensive rooms and/or F&B experience to manage all aspects of hotel operations.
- Bachelor’s degree in hotel management, business, or related field; or equivalent experience. This provides the foundational knowledge required for strategic decision-making.
- Proficiency in Microsoft suite, cloud-based apps, and hotel property management systems to streamline operations and enhance productivity.
What You Will Do:
- Collaborate on operational plans to achieve revenue and guest satisfaction targets.
- Lead associates to meet Atrium’s service and satisfaction goals through positive guest experiences.
- Utilize brand tools creatively to meet current and future guest expectations.
- Ensure preventive maintenance of the property, including mechanical and IT systems.
- Manage loss prevention and risk management policies to protect hotel assets and ensure safety.
- Engage with associates to improve hotel culture and embrace Atrium’s core values.
What Atrium Leadership Looks Like:
- Accountable Achiever: You take ownership and deliver results.
- Agile Thinker: You adapt quickly to changing circumstances.
- Talent Curator: You attract, develop, and retain top talent.
- Transparent Leader: You communicate openly and honestly.
- Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.
Why Atrium:
Hear it from Jeffrey, “The overall culture of Atrium Hospitality is second to none. Open door policy and regional + corporate senior leadership are very accessible. My team and I are successful because we receive support from all levels and are set up for success.”
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
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