Amwins

COMPANY SUMMARY

The American Equity Underwriters, Inc. (AEU) (An Amwins company) is the program administrator of the American Longshore Mutual Association, Ltd. (ALMA), a group self-insurance fund authorized by the U.S. Department of Labor to provide USL&H coverage for the liabilities of its members under the United States Longshore & Harbor Workers’ Compensation Act.

With decades of experience in the maritime industry and a strong commitment to our members, AEU is the leading specialist in USL&H. We have helped make safety a priority for waterfront employers for 28 years — and we’re determined to help our members continually reduce risks for the benefit of their employees and our industry as a whole.

POSITION SUMMARY

The Corporate Services Administrator plays a key role within the Business Operations Department, a collaborative administrative support group dedicated to delivering high-level support across multiple departments to ensure seamless organizational operations.

This role is responsible for overseeing daily administrative operations, facilitating internal and external events, and ensuring smooth logistical support for all office functions.

The ideal candidate will be detail-oriented, highly organized, and technologically proficient, with strong communication and collaboration skills. They should excel at managing diverse responsibilities and transitioning efficiently between tasks and projects.

This position is in-office and reports directly to the Business Operations Manager.

KEY AREAS OF RESPONSIBILITY

• Provide event administrative service that is polished, thoughtful, and elevated including planning, implementation, and supervision of all internal events and associated activities.
• Manage the administrative team to achieve an elevated product that reflects the stature and vision of AEU excellence.
• Assist the Managing Directors and other Account Team members with coordination of external events such as sponsorship events or contracted events when applicable.
• Oversee the office and breakroom including supply orders and building maintenance.
• Manage corporate administrative accounts such as smart devices, cabling, parking, etc.
• Oversee mailroom operations: USPS mail runs, mailbox checks, package distribution, and preparation of UPS labels for general office shipments.
• Assist departments with coordinating guest visits such as meeting space, hotel and restaurant reservations.

REQUIRED COMPETENCIES

• Attention to detail and organization. Must be comfortable working on projects that require an extremely high level of organization, accuracy, and attention to detail. Exemplary time management skills are critical for this role.
• Technologically savvy. Must be experienced in and comfortable using technology for organizational and collaboration purposes, as well as to execute core functions of the position (e.g., data collection/maintenance). Experience with PowerPoint for presentation purposes is required.
• Strong communication skills. Must be comfortable communicating with, and requesting information from, individuals as directed. This may include senior leaders both at AEU and our customers' organizations, as well as vendors or other service providers.
• Strong interpersonal skills. Must be comfortable working on dynamic and diverse teams and appreciate working in a collaborative environment. Must be comfortable taking direction from numerous sources.
• Problem solving skills. Must be able to analyze complex situations, identify practical solutions, and communicate them clearly and confidently.
• Event design & creativity. Demonstrates originality in planning events that are polished, thoughtful, and engaging. Brings fresh ideas that elevate routine gatherings into memorable experiences.
• Sense of accountability and pride. Must be willing to accept accountability for deadlines and responsibilities. Must exhibit a strong personal pride in the quality, accuracy, and appearance of work product.
• Comfortable operating under pressure. Must be capable of, and comfortable with, occasionally managing tight timeframes, learning new information quickly, and juggling priorities. Must be able to adapt to shifting priorities with ease and professionalism.
• Focused on continuous improvement. Recommends process improvements as opportunities arise.
• Ability to handle sensitive materials with discretion and professionalism.

MINIMUM QUALIFICATIONS

• Experience with operations or administrative support in a corporate environment. Communication, marketing and/or public relations experience is desirable.
• Associate or bachelor's degree preferred; will consider equivalent combination of education, training, and experience.
• Proficiency with the following software is a must: Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Occasionally lift and/or move up to 30 lbs.
• This position may require occasional travel, sometimes overnight.
• Candidates must reside in or around the Mobile, Alabama metro area or be willing to relocate at their own expense prior to start date.

WORKING ENVIRONMENT

• Employees enjoy a comfortable working environment in a modern-classic office space with beautiful views
• Named one of the Best Companies to Work for in Alabama for five years straight
• Collaborative, positive, and engaging company culture
• Strong tradition of corporate charitable promotion