Ceridian

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada or the United States.

About the opportunity

The Client Partner is responsible for driving revenue growth by selling integrated services solutions that deliver value to customers. Working with Ceridian Sales Executives and Solutions Consultants, and partners, the Client Partner develops services delivery strategies to generate new business and identifies opportunities for add on services. Client contact is typically with senior and executive level leadership. The Client Partner must be comfortable interacting across all customer levels, and able to network and develop strong business relationships with prospects, customers and cross-functionally. The Client Partner is responsible for developing solution designs and services proposals utilizing a broad knowledge of consulting services.

What you’ll get to do

• Leveraging a deep understanding of Dayforce feature functionality and implementation best practice, the Client Partner:
• Validates that the proposed solution design will deliver on Dayforce value metrics, and establishes KPIs to monitor progress through implementation;
• Collaborates with Solutions Consultants and Product owners to align the Ceridian product roadmap with customer requirements;
• Establishes project scope, timelines and roles & responsibilities to accelerate time to value and drive customer self-sufficiency;
• Develops strong relationships with systems integrators to create integrated solutions in joint sales opportunities;
• Provides the Implementation team and Customer Relationship Executives with context and understanding of customer scope, expectations and value drivers.
• Works with Staffing and Delivery leaders to ensure implementation project staffing and approach aligns with customer expectations.
• The Client Partner contributes to the growth and scalability of the Services Sales function by:
• Developing and enhancing segment and industry-specific sales collateral that reflects Dayforce best practice;
• Documenting common product gaps for discussion with Product owners;
• Identifying opportunities for implementation efficiency based on customer feedback;
• Suggesting value add services offerings based on customer feedback and interactions with system integrators

Skills and experience we value

• 10+ years of software industry experience, including 5 years of experience in solution design and implementation, and/or human capital management applications consulting.
• A strong combination of technology, leadership and interpersonal skills.
• Experience working with prospects in the sales cycle, in presentations, solution design, etc.
• Excellent communication and negotiation skills as demonstrated leading engagements.
• Experience in change management an asset
• Ability to travel across North America.
• An undergraduate degree or equivalent work experience.