Location: Work is what you do, not where you go. For this role, we are open to remote work in Canada.
About this opportunity
As a key member of Dayforce’s Global Privacy Office, the Senior Privacy Program Manager is engaged in the design, implementation, and maintenance of the components of Dayforce’s global privacy program. They will be responsible for advising internal stakeholders- to enable the business to comply with privacy laws and internal policies, industry best practices and further enhance Dayforce’s privacy posture in the marketplace. This role reports to the Senior Director of Operations, Global Privacy Office.
What you’ll get to do
- Experience in the design, implementation, and maintenance of Dayforce’s global privacy program, and lead components including, but not limited to data subject rights, third party risk management, complaints, and privacy initiatives impacting Dayforce’s workforce and customers.
- Govern and oversee the execution of the Privacy Data Management Risk Framework, including maintaining the privacy risk register, driving critical enterprise data management and privacy data risk management goals, best practices, and risk mitigation strategies.
- Provide privacy guidance and advice to internal business partners to ensure that privacy is built by design, into Dayforce’s products, services, and processes independently.
- The ability to identify areas of improvement in practices relative to managing of personal data. The ability to design strategies to address the area of risks to improve Dayforce’s privacy posture.
- Independently performs data privacy impact assessments of operational business processes, IT tools and applications including Dayforce’s 3rd party partners vendors to identifying and mitigating risks.
- Devising innovative programs and strategy to make work life better that support the organization’s objectives.
- You would act as a cross-functional champion for privacy and play a critical role in key privacy & compliance program initiatives.
- Establish key performance indicators (KPIs), key risk indicators (KRI’s)and metrics to track the success and maturity of the privacy program.
- Provide regular reports and updates to senior leadership and other stakeholders on privacy program status, risks, and improvements.
- Oversee privacy audits and assessments, ensuring ongoing compliance and identifying areas for improvement.
Skills and experience we value
- 6 - 9 years of experience in privacy / data protection, risk management or related compliance functions
- Post secondary education certificate or university degree in related discipline required.
- IAPP certification preferred.
- Experience managing technical programs and/or cross-functional enterprise programs highly desirable.
- Excellent analytical and critical thinking skills
- Inquisitive minded individuals
- Embraces challenging situations with a solutions-oriented mindset; able to quickly build trust and influence stakeholders.
- Possess persuasive communication skills (verbal, written and presentation), particularly the ability to communicate with diplomacy, credibility, and confidence at all levels of the organization.
- Demonstrated business acumen and successful experience managing aspects of a privacy or compliance program, including managing activities as per a project plan, communicating with stakeholders, and bringing together cross-functional teams and resources to execute towards a common goal.
- Ability to exercise good judgement, critical thinking, and balance risks in ambiguous and complex situations.
- Working in an agile environment
- Possess good understanding of global privacy laws and regulations, and best practices and how they apply to the SaaS business model.
- Knowledge of ISO and NIST frameworks as they relate to personal data and the privacy program.
- You are creative and enthusiastic about privacy, an initiative taker who can work as well independently as well as in team settings, and a believer in continuous improvement.
What would make you really stand out
- Demonstrate experience in being a transformative change agent within the organization to promote privacy principles.
- Demonstrated experience designing and implementing new processes, procedures, and/or technology to operationalize privacy within an organization.
- Experience working in a cloud-based SaaS organization.
- Enjoyment in untangling complexity.
- Comfort with leveraging privacy software technologies to help scale privacy operations.
- Ability and desire to understand technical aspects of our business.
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