Thomson Reuters

QA Test Engineer, Global Trade

We are seeking a skilled QA Test Engineer to ensure the quality of our market-leading Global Trade Management solution, ONESORCE Global Trade. As a QA Test Engineer, you will develop and execute comprehensive test plans, perform various types of testing (unit, functional, system, acceptance, and regression), and lead quality assurance efforts to identify and report defects. You will work closely with internal teams and external business users to communicate test results, replicate defects, and support implementation teams.

This role requires strong technical skills, attention to detail, and the ability to handle multiple projects simultaneously.

About the Role

In this opportunity as a QA Test Engineer, you will:

• Review Business Requirements and other project related documentation, work with Project Manager in developing QA plan for the project that includes seeking test scenarios from the customer, building test plans/scripts, building a project schedule for testing, executing the testing involved and reporting on test results to all stakeholders.
• Perform unit, function, interface, system, acceptance and regression testing of OneSource Global Trade (OSGT) which is our market leading Global Trade Management solution using both automated and manual methods as needed
• Take the Lead position to ensure quality of TR solutions (OneSource Global Trade) in Smoke Testing, Exploratory Testing, End to End Testing and support User Testing.
• Build test plans based on test scenarios and execute the testing
• Coordinate, facilitate and interact with internal team and external business users to communicate defects, actively participate in defect replication and support the implementation team as an integral part of quality assurance
• Understand both manual automated testing methods and have experience working with automated tools such as HP Quality Center etc., and/or experience working with ticketing systems such as JIRA, ServiceNow etc.
• Create necessary documentation like test report containing first pass yield, pass percentages, test evidence etc. as deemed necessary based on project needs
• Handle multiple projects simultaneously

About You

You’re a fit for the role of QA Test Engineer if you have the following required qualifications:

• Strong QA skills, have 3~7 years of experience successfully managing complex client facing projects.
• Automation Expertise: Proven track record in designing, developing, and executing comprehensive automated test suites for SaaS applications
• Proven experience in enterprise software implementations/ testing, project life cycles and software implementation methodologies
• Analytical Mindset: Excellent problem-solving and analytical skills to identify, diagnose, and resolve complex technical issues.
• Data-Driven Approach: Ability to analyze test results, identify trends, and make data-driven decisions to improve product quality
• Effective Communication: Strong communication and collaboration skills to effectively interact with cross-functional teams.
• Team Player: Ability to work collaboratively with developers, product managers, and other stakeholders to achieve common goals.
• Passion for Quality: A strong commitment to delivering high-quality software products and a passion for continuous improvement.
• Experience in software solutions implementation projects involving Supply Chain Management or Logistics or Trade management or ERP systems desirable
• Native level Japanese language skills and good communication skills in English, both writing and speaking. Fluency in any other Asian language is a plus.
• Quick learner and ability to work with minimum supervision.

Additional preferred qualifications include:

• Bachelor’s degree in information technology, Computer Science, Engineering
• Experience of working in multinational companies
• Relevant certifications

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.