2pm- 10pm shift
Description
Notify customers of alarm and or issues with their systems
Dispatch police, fire or guard service as necessary
Video monitoring
Process inbound phone calls from customers and employees
Accurately document events for historical records
Answer inquiries by clarifying information; research, locate and provide information
Resolve problems by researching issues; exploring answers and alternative solutions
Skills
Call center, Customer service, Help desk, Customer service skills
Top Skills Details
Call center,Customer service,Help desk,Customer service skills
Additional Skills & Qualifications
Call center experience preferred
Previous customer service experience required
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
WEST: #prioritywest
#westpriority25
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Jun 23, 2025.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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