Tandem Bank

Job Title: Operational Risk Manager (IT and Cyber Security - 6 months FTC)

Working Pattern: Monday to Friday, 36.25 hours per week

Salary: up to £60,000 FTE and benefits

Location: Flexible, we support fully remote or hybrid working from any of our UK offices in London, Cardiff, Durham, or Blackpool

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Operational Risk Manager, ready to make an impact, we've got a space with your name on it!

We are Tandem - Where impact meets innovation

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

The Team

The role is within the 2LOD Enterprise and Operational Risk team and will require the role holder to support the Director of Enterprise and Operational Risk in creating and maintaining an environment in which senior management and the business is able to operate in a sound and secure way.

The role holder will have demonstrable experience of providing operational risk oversight, specifically IT and cyber risk oversight, in a financial services regulated environment or similar, and be able to advise senior stakeholders on the effective management of IT and Cyber Security risks.

Key responsibilities & accountabilities:

• Developing and implementing an independent oversight model for cyber and technology risks across Tandem Bank.
• Collaborating with colleagues across all three lines of defence to support enhanced risk management.
• Providing strategic insight and capability to identify and drive organisational preparedness for emerging threats relating to Technology and Cyber Risks.
• Actively promote a positive and strong risk culture across the business.
• Providing advice to the business on expected Technology and Cyber controls.
• Develop a strong presence across the bank and support as needed in operational meetings, helping to promote a strong risk culture.
• Provide 2LOD input to the wider Risk team, including consulting on key initiatives.
• Support as needed to undertake policy reviews and create, develop and roll out training materials to help educate colleagues on technology and cyber risks.
• Identify, investigate and resolve issues.

What we're looking for:

Essential:

• Minimum of three years’ experience in Technology and Cyber Security.
• Ability to hit the ground running and work well under pressure, at pace and prioritise work.
• Insight and capability to identify and drive organisational preparedness for emerging threats within Technology and Cyber
• Ability to work collaboratively with colleagues across all three lines of defence
• Proven ability to promote a positive and strong risk culture throughout the Business
• Ability to form effective relationships and provide challenge
• Adaptable and able to take on a wide range of tasks depending on the needs of the team.
• Excellent attention to detail.
• Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business.
• Ability to appropriately challenge information and get to the heart of a matter.

Desirable

• Experience in risk management within a Financial Services Organisation
• Strong understanding of Operational Risk Management Frameworks, end to end including Operational Risk systems, policies and Regulatory requirements.
• Relevant professional qualification
• Experience working at a digital bank.
• Understanding of Retail Banking products (mortgages, asset finance, savings, finance and treasury)

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us. The benefits outlined below are based on a full-time position and will be prorated accordingly to reflect the terms of the fixed-term contract.

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.