Memorial Hospital At Gulfport

Job Description

Job Summary:

The Centralized Scheduler is responsible for scheduling patient appointments, procedures, diagnostic therapy and other treatments; answering general inquires and providing general information. The Scheduler will maintain electronic health records by entering accurate patient and scheduling information.

Job Description:

• Coordinates and schedules various patient procedures and appointments
  • Schedules patient procedures, diagnostic therapy, tests, treatments and appointments at the request of the physician, provider, or patient
  • Collaborates with interdisciplinary staff to coordinate and schedule procedures and tests
  • Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments
  • Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible
  • Cancels and reschedules patients as requested by patient, provider or staff
  • Provides patient or family service instructions prior to appointment and post-procedure instructions as directed by the providing department
  • Consistently reviews the daily and future schedules to ensure accuracy and prevent a delay in service to patients
  • Fulfills support responsibilities which may include sending and receiving patient medical records and referral information
• Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information
  • Enters and verifies all required information on the patient profile is complete and accurate
  • Completes pre-registrations including insurance verification
  • Verifies patient billing information
  • Responsible for transcribing and scanning all orders into the electronic health system
  • Enters patient communication notes and provided instructions in the electronic medical record

Required Qualifications:

Education: High school diploma or equivalent.

Experience: One (1) year of experience in an administrative or clinical role in a medical office or healthcare setting.