About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Forklift Operator position contributes to the success of the Warehouse operations by accessing storage space that is out of reach for other employees. A typical day as a Forklift Operator consists of stocking inventory in the warehouse rack and bin locations, picking inventory for customer orders, and transporting product throughout the SHI facility by using powered industrial equipment. Forklift Operators work closely with other warehouse employees to ensure products are received, stored, and shipped both safely and efficiently.

The Forklift Operator is responsible for unloading and loading freight, coordinating with the receiving team for accurate Warehouse Management System (WMS) entry, and stocking products in rack locations. This role involves picking orders, delivering them to staging areas, assisting with pallet wrapping and inventory transfers, and maintaining a clean work environment. Additionally, the Forklift Operator operates automated box erectors and supports general warehouse functions, ensuring efficient completion of all tasks.

The role reports to the Knox or Ridge Warehouse Management and may report to the Knox or Ridge warehouse location depending on volume and business needs.

Role Description

Include but are not limited to:

• Unload incoming freight and Load outgoing freight onto trucks as needed
• Stock palletized products and supplies in rack bin locations, including upper racks
• Picking and completing pick tickets generated from orders
• Deliver completed orders to staging areas for config and shipping
• Assist with wrapping and strapping of pallets
• Assist with relocation of freight orders in the shipping dept
• Assist shipping associates with pulling supplies from rack bin locations
• Maintain a clean and well organized work environment
• Assist with inventory transfers by moving palletized products
• Operate automated box erectors
• Unload incoming freight and Load outgoing freight onto trucks as needed.
• Coordinate with receiving team to ensure product is accurately entered in Warehouse Management System (WMS).
• Stock palletized products and supplies in rack bin locations, including upper racks.
• Picking and completing pick tickets generated from orders.
• Deliver completed orders to staging areas for config and shipping.
• Assist with wrapping and strapping of pallets.
• Assist with relocation of freight orders in the shipping dept.
• Assist shipping associates with pulling supplies from rack bin locations.
• Assist with inventory transfers by moving palletized products.
• Kitting of integration orders for both EUC and IDCS departments.
• Assist with goods in and goods out functions, plus general warehouse picking and kitting as required.
• Maintain a clean and well-organized work environment.
• Ensure all administration tasks are completed efficiently.
• Operate automated box erectors.

Behaviors and Competencies

• Attention to Detail: Can demonstrate an ability to follow instructions and complete tasks as assigned.
• Communication: Can communicate simple ideas and information clearly.
• Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.
• Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.
• Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.
• Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them.
• Teamwork: Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts.
• Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations.
• Customer Service: Can provide responsive and courteous assistance to customers.

Skill Level Requirements

• Ability to work in a fast-paced environment - Basic
• Ability to take direction and follow instructions - Basic
• Ability to complete tasks with accuracy and efficiency - Basic
• Ability to work independently or as part of a team - Basic
• Ability to show initiative to complete tasks without direct instruction - Basic
• Ability to understand and apply management feedback - Basic
• Ability to demonstrate a professional attitude - Basic
• Ability to multitask and prioritize work - Basic
• Ability to operate industrial power equipment - Basic
• Maintain a valid Reach and Counterbalance license - Basic

Other Requirements

• Warehouse experience preferred
• Completed high school diploma or equivalent
• Ability to operate a computer and navigate in a Windows based platform
• Ability to safely operate powered industrial equipment:
  • Reach Forklift
  • Counterbalance
  • Motorized pallet mover
• This role may report to different warehouse locations depending on volume and business needs
• Overtime and weekend work are available, and may be required throughout the year
• This position is expected to frequently bend, lift, walk and stand for extended periods of time
• Position requires the ability to move or lift up to 50lbs
• Valid Reach Truck operators certificate
• Valid Counter-Balance operators certificate

The estimated hourly pay range for this position is $18.25 - $23.25 plus a quarterly bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status