高级专员,运营企划

AIA

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

该职位主要负责运营职能各类项目的策划、管理、推动和实施

主要职责:

1. 项目管理

  • 对由运营牵头的项目/任务进行全流程管理、跟踪及推动,达成项目目标。
  • 运营关键指标监控与分析,并与指标相关部门进行协调沟通进行指标提升。
  • 对运营与总部、渠道、SSO、IT或其他部门之间的工作流程定期梳理、检视,并推动优化。

2. 业务报告撰写

  • 负责项目报告撰写,并根据需求,进行定期/不定期运营报告撰写,包括不限于公司内部需要的运营数据报告、监管要求的数据报送等。
  • 负责报告的数据收集、整理与分析,确保信息准确性及逻辑连贯性,并通过ppt呈现。
  • 协调跨部门获取资料,整合多方输入,按时完成高质量报告,支持管理层决策或业务改进。

3. 系统支持

  • 对内部系统、销售/服务系统等进行日常监控,对来自业务部门、客户服务部门等涉及系统的问题进行支持,与后台IT沟通解决营销员或客户的问题。
  • 收集、整理来自业务部门、客户服务等部门关于运营系统的问题与建议,定期分析,与相关方沟通并推动优化。
  • 运营系统相关项目支持,统筹协调涉及运营系统的升级改造、运营新系统的上线等。

4. 完成主管交办的其它任务。

任职要求:

1. 全日制本科或以上学历,专业不限

2. 至少3年以上保险行业企划或客户相关项目管理经验

3. 熟练使用Office办公软件(Excel、PPT、Word等),具备一定数据分析能力 。

4. 思维逻辑清晰,具备较强的计划性、执行力和多任务处理能力

5. 责任心强,沟通协调能力强,能推动跨部门协作。

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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Confirmed 22 hours ago. Posted 11 days ago.

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