Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Payment Processor / Lockbox

Location onsite in Stockbridge, GA.

Night Shift Sunday-Thursday from 8:30pm-5:00am

Payrate: $17.50 + Benefits + Overtime required if volume requires it.

About the Role

This position supports the Treasury Management Operations Division in the Wholesale Lockbox Department. The individual who fills this position will be responsible for processing, rejecting, and/or re-associating incoming mail nightly. As a Payment Processor, you will process Healthcare, Non-Healthcare, and Retail accounts based on the customer and departmental instructions. This role is also considered a production-oriented position, which includes adherence to client based service level agreement goals.

Primary Job Duties:

• Open and remove all content from envelopes
• Review customer instructions to determine method of processing
• Accurately process and/or reject incoming mail according to the customer’s instructions and departmental procedures
• Follow the 5-step process to negotiate checks by verifying: the payee’s name, the written dollar amount, the numeric dollar amount, the MICR line, and the restrictive notations on the check
• Stamp the 1st and last item in the batch with the processor’s ID and validate the payees
• Number the checks and the back-up documents
• May also be responsible for processing more complex accounts
• Accurately attach check images to the correct back-up documents according to the instructions and prepare complete batches for mail-out
• Assist in researching and identifying the root cause regarding personal errors
• Meet mail-out deadlines including reviewing rejects before mail-out
• Ensure all quality control measures are followed
• Interacts with management and staff to ensure service level agreements are achieved
• Train and cross train others as needed
• Additional duties as assigned

Required Qualifications:

• Must be at least 18 years of age and possess a H.S Diploma or GED
• Must have 1 to 3 years of Lockbox experience or related experience
• Must have the basic skills to use a telephone, computer, fax and/or adding machine as needed
• Must pass criminal background check and drug screen
• Must be detailed-oriented, have good critical thinking skills, and accurately interpret information
• Must meet the physical demands of the job: will require repetitive use of hands and sitting for long periods of time and may require bending, lifting, twisting, turning, and standing for long periods of time
• Must have excellent communication skills and ability to follow written and verbal instructions
• Must have experience working under strict deadlines in a production-oriented environment
• Must have ability to stay until work is completed and work overtime and holidays as needed

Benefits

• Full time employment
• Full benefit and 401k options day one
• Career growth
• Great work environment

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50 an hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.