Microsoft

Worldwide Incentive Compensation (WWIC) is the team at Microsoft that is responsible for the design, implementation and operations related to the sales and incentive plans across all of Microsoft, impacting 40,000+ employees. Our vision is to embody best-in-class, design-to-deployment incentive compensation that inspires sellers to maximize their success and rewards and enables sustainable growth, share, and customer success.

The Transformation team in WWIC is a dynamic, collaborative team that drives program management, technical design and implementation for sales planning and compensation for our Microsoft sellers. This is a fast-paced group that values diversity of ideas and innovation. Come be part of a team that delivers value to our business daily.

As a Continuous Process Improvement & Planning Manager - Sales Compensation, you will play a critical role in driving operational excellence across the incentive compensation lifecycle from both a planning and process perspective. This role is responsible for leading the annual Microsoft Customer and Partner Solutions (MCAPS) incentive compensation planning cycle and driving transformation through continuous improvement across the end-to-end compensation process. You will work across a complex matrix of stakeholders to identify and implement process/planning improvements, and ensure scalable, data-driven solutions that enhance accuracy, agility and seller experience.

The ideal candidate will have strong prior experience in program management as well as a strong background in continuous process improvement. You will have leadership skills, a solid track record of managing a broad set of stakeholders and complex cross-organizational dependencies, while continuously and relentlessly driving for results. You’ll have a deep understanding of what it takes to transform and simplify processes, with and through others, in a highly matrixed environment at Microsoft. You will also need to be highly skilled in understanding how to get things done through influence and collaboration, while working with cross-functional and multi-country team members.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Annual Planning Leadership

• Lead the incentive compensation planning cycle as part of the overall MCAPS planning framework, coordinating across Sales, Finance, HR, and Engineering stakeholders.
• Ensure alignment of milestones related to designing and implementing future fiscal year incentive compensation strategy – including compensation metrics, plan design inputs, and delivery timelines.
• Work across teams in WWIC to identify key workstreams and dependencies related to the annual planning cycle and for fiscal year rollover (FYRO)

Continuous Improvement & Transformation

• Identify and implement process improvements across the incentive compensation lifecycle using Lean, Agile, or Six Sigma methodologies.
• Drive simplification, automation, and standardization to improve accuracy, transparency, and efficiency. Identify where AI could help with automation and remove manual processes.
• Analyze compensation processes and operational performance to uncover trends, gaps, and opportunities.
• Maintain an always-on prioritized list of processes and systems to review and transform via curious mindset and autonomy.
• Lead change management efforts including stakeholder engagement, training, and communication.

Required Qualifications

• Bachelor's Degree in Business, Finance, Computer Science, Data Science, Engineering, Economics, or related field AND 7+ years experience in compensation, business management and operations, finance and analytics, human resources and people analytics, marketing, or sales strategy
  • OR equivalent experience.
• 5+ years experience working in a large or highly matrixed organization, preferably in the technology industry.
• 3+ years project or program leadership/management experience.
• 3+ Years of experience leveraging Continuous Process Improvement Methodologies such as Lean, Six Sigma, Kaizen, etc.

Sales Compensation IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 16, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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