Exela Technologies

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

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A Print Production Operator V job description typically outlines responsibilities related to operating and maintaining various printing equipment, ensuring quality control, and potentially supervising other team members. This role often involves troubleshooting issues, scheduling jobs, and maintaining equipment, as well as handling customer requests for various print services.

Job Description

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About the Role:

As a Production Manager V, you will take on a pivotal role in directing and overseeing operations staff and production activities, ensuring seamless service delivery and adherence to stringent quality standards. Reporting directly to the Director of Operations or site head, you will lead initiatives to optimize efficiency, drive process improvements, and foster a culture of excellence within the production team.

Essential Job Responsibilities:

• Lead efforts to ensure the attainment of daily operational standards, overseeing all facets of production to facilitate accurate and timely service delivery to customers while maintaining the highest quality standards.
• Strategically manage staffing levels across operational areas, deploying resources effectively to meet service demands and drive operational efficiency.
• Act as a primary point of contact for customer engagement, addressing delivery-related concerns and ensuring exceptional service levels to enhance customer satisfaction.
• Champion Lean principles and goals, spearheading their integration into operational processes and driving continuous improvement initiatives to enhance productivity and streamline workflows.
• Provide strategic support for company mandates and changes, overseeing their seamless implementation and compliance within the production environment.
• Supervise quality systems for new production setups, ensuring adherence to quality standards, regulatory requirements, and industry best practices.
• Analyze data related to quality, efficiency, equipment utilization, and staffing levels, leveraging insights to propose and implement targeted improvements that optimize production performance.
• Develop and deliver comprehensive staff training programs to enhance competencies and adapt to evolving procedures and processes, fostering skill development and proficiency across the team.
• Conduct training sessions for external stakeholders, including customers and corporate personnel, to enhance understanding and alignment with operational processes and standards.
• Schedule and coordinate internal staff training sessions, ensuring timely delivery and comprehensive coverage of relevant topics to support ongoing skill enhancement and knowledge development.
• Maintain vigilant oversight of safety and security policies to ensure regulatory compliance, promptly addressing any work-related incidents or concerns to mitigate risk and maintain a safe working environment.
• Lead recruitment efforts for production staff, conducting interviews, screening candidates, and providing ongoing coaching and guidance to foster a high-performing team.
• Interpret and communicate policies and procedures in accordance with established guidelines, promoting clarity and understanding among team members and ensuring consistent adherence to organizational standards.
• Maintain accurate and timely records of payroll, time, and attendance for production staff, ensuring compliance with organizational policies and procedures.
• Cultivate a positive work environment characterized by strong employee relations, teamwork, and collaboration, fostering a culture of inclusivity, respect, and continuous improvement.
• Drive initiatives to promote safety awareness, implementing robust safety protocols and reinforcing positive team behaviors to achieve safety objectives and mitigate risks.
• Uphold security and privacy policies, ensuring their dissemination and application to safeguard company and customer informational assets.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field, or an equivalent combination of education and relevant experience.
• Extensive experience in operations management, preferably within a production or processing environment, with a minimum of four years of relevant experience.
• Proven leadership capabilities, with a track record of effectively engaging and motivating staff to achieve operational excellence and drive continuous improvement.
• Advanced proficiency in Lean principles and methodologies, with hands-on experience in implementing process improvements and driving operational efficiencies.
• Thorough understanding of quality management systems, regulatory requirements, and industry best practices applicable to production operations.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively to diverse stakeholders.
• Strong analytical mindset and problem-solving abilities, capable of leveraging data to drive informed decision-making and targeted process enhancements.
• Proficiency in Microsoft Office suite and other relevant software applications used in operations management.
• Commitment to maintaining a safe work environment and ensuring compliance with safety regulations and protocols.
• Demonstrated experience in employee training, coaching, and performance management.
• Familiarity with payroll and timekeeping systems and procedures.
• Detail-oriented with a focus on accuracy and quality in all aspects of work.
• Operating and Maintaining Equipment:

Print Production Operators V are responsible for operating and maintaining various printing equipment, including digital presses, copiers, and finishing equipment.

• Quality Control:

They ensure the quality of printed materials by checking for defects, color accuracy, and adherence to specifications.

• Troubleshooting and Maintenance:

Operators are expected to troubleshoot equipment issues, perform minor repairs, and maintain equipment through preventative maintenance.

• Scheduling and Prioritization:

They may be responsible for scheduling print jobs, determining the best equipment to use for each job, and prioritizing tasks to meet deadlines.

• Supervision:

In some cases, Print Production Operator V roles may include supervising other team members, providing training, and assigning tasks.

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.