Macmillan

Come join our team!

$1,000 Retention Bonus (after 1 year)

Paid Time Off

11 Paid Holidays

Eligible to participate in the 401(k) Plan

Competitive Benefits

MPS, a division of Macmillan Publishers, a leading US publisher of Trade and Academic titles, has a job opening for an Process Improvement Engineer in our Gordonsville facility. MPS provides back office support, warehousing, and, fulfillment for Macmillan US, and is their primary distribution facility for North America.

Position Summary:

Are you passionate about driving operational excellence and solving complex problems? We’re seeking a Process Improvement Engineer to lead high-impact initiatives across our 600K square foot distribution center and 200K square foot returns facility. This is a strategic, cross-functional role responsible for optimizing workflows, enhancing productivity, and enabling data-driven decision-making across departments including Picking, Packing, Replenishment, Shipping, Receiving, Returns, Credit & Collections, Customer Service, Logistics, Inventory, HR, and Finance.

You’ll work side-by-side with department leaders and senior management to identify opportunities for improvement, implement innovative solutions, and support scalable growth. This is more than a traditional engineering role—it's a unique opportunity to shape the future of our operations.

What You’ll Do

• Analyze and optimize end-to-end workflows across both facilities to improve efficiency, throughput, and cost-effectiveness.
• Lead cross-departmental improvement initiatives using Lean, Six Sigma, and process engineering principles.
• Collaborate with department managers to develop and roll out new standard operating procedures (SOPs)and best practices.
• Utilize data analytics and performance metrics to identify bottlenecks, reduce waste, and ensure continuous improvement.
• Partner with leadership to evaluate and implement technology solutions(e.g., WMS enhancements, automation).
• Drive layout design and space utilization projects to optimize material flow, storage, and ergonomics.
• Present findings, business cases, and project updates to senior leadership, influencing strategy and decision-making.
• Train and mentor team members on process improvements, fostering a culture of operational excellence.

What You Bring

• Bachelor’s degree in Industrial Engineering, Systems Engineering, Manufacturing Engineering, or a related field.
• 3–7+ years of experience in process improvement
• Proven track record using Lean, Six Sigma, Kaizen, or similar methodologies to improve complex operations.
• Strong analytical and problem-solving skills; able to turn data into actionable insights.
• Excellent communication and leadership skills; ability to influence change across departments and levels.
• Experience in large-scale warehousing, logistics, or fulfillment environments highly preferred.

Why Join Us?

• Play a key role in shaping the future of a dynamic and growing organization.
• Work with smart, collaborative teams who care about the work and each other.
• Be empowered to make real, measurable impact in a company that values innovation and efficiency.
• Competitive salary and benefits

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender Identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of MPS.