American University

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Facility Management

Time Type:

Part time

Job Type:

Casual

FLSA Status:

Non-Exempt

Work Modality:

Union:

Excluded

Job Description:

Summary:

The Recreational Sports and Fitness Manager on Duty is a highly visible job that requires a mature, responsible individual, with experience in fitness facility operations. The MOD is responsible for the daily operations of the fitness centers and supervision of all on-duty staff.

Responsibilities:

• Serve as the fitness center’s main point of contact during assigned shifts.
• Provide exceptional, proactive customer service to all customers using the fitness center.
• Supervise all on-duty fitness center staff, ensuring completion of their job responsibilities.
• Assist fitness center staff, when needed, in completing their job responsibilities.
• Respond to membership questions and process new member transactions.
• Conduct all point of sales and financial transactions.
• Conduct and submit headcounts every hour.
• Monitor facility and lead the education and enforcement of all facility policies and procedures.
• Ensure that facility & equipment is clean and working correctly.
• Troubleshoot, fix, report, and/or document anything that is not working.
• Ensure facility is fully staffed and lead efforts to secure substitute employees during emergency situations.
• Accurately and thoroughly complete End of Shift reports and send them out to the correct pro-staff at closing.
• Accurately and thoroughly complete accident, incident, equipment maintenance, and headcount reports, when appropriate.
• Serve as the lead responder during all facility emergencies and incidents.
• Attend all required meetings and trainings.
• Maintain CPR/AED and First Aid certification.
• Stay current on all RecFit policies, processes, and procedures.
• Serve as a leader and role model to all members of the RecFit team.
• Other duties as assigned.

Position Type/Expected Hours Of Work:

• Part-Time.
• 15 hours per week.
• Candidates must be available to work either opening shifts (starting at 5:45am) or closing shifts (ending at 12:15am).
• Candidates must also be available to work occasional weekends shifts.
• Hours will vary depending on the academic schedule each semester.

Salary Range:

• $18.00 per hour.

Required Education and Experience:

• Must have worked with RecFit for at least a semester.
• Previous customer service, administrative or leadership experience; preferably in a sport or fitness environment.
• Ability to work independently and demonstrate time management skills.
• Genuine interest in a variety of individuals and commitment to providing quality service to diverse populations.
• Basic understanding/knowledge of fitness equipment.
• Excellent oral and written communication skills.
• Candidates should be reliable, self-motivated, and should be able to solve problems and make decisions based on RecFit mission.
• Willingness and ability to work early morning, night, weekend, finals, and semester break hours.
• Ability to be highly organized and have good planning skills.

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.