Teleperformance

Resumen

Why TP?

Become part of a global leader with an impressive presence in 95 countries! We’re proud to be ranked by Great Place to Work as one of the top companies, both nationally and internationally. Innovation is at our core, and we’re always ahead of the curve, breaking barriers and setting new standards.

Are you ready to elevate your career with a company that truly values your potential? We offer endless opportunities for personal and professional growth, where you can build your future, challenge yourself, and become part of something extraordinary. Join us and be part of a top team that’s shaping the future of the industry today and beyond.

Responsabilidades

Your Role:

• Offer customers new products and services that will help their businesses succeed.
• Troubleshoot hosting and website services client's products as needed, take full ownership, and provide thorough resolution to customers
• Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution
• Meet metrics such as Customer Availability, Net Promoter Score, and New Sales Per Day
• Provide excellent customer service by being a good listener.
• Work with confidential customer information, while treating it sensitively.

Requisitos

Who are you:

• A high school graduate (must have a diploma or certificate).
• Someone with an Advance Intermediate english level and great communication skills.
• Sales experience with a proven record of understanding customer needs
• Available to work on site Miraflores
• Proven ability to promote and build extraordinary customer rapport

Enjoy:

• 6-month contract.
• Paid Training from day one.
• Shift Range: 07:00 AM - 12:00 pm.
• Salary S/1,995 + Meal Bonus 260 + Performance Bonus 40%.
• Enjoy working from Monday to Sunday (2 days off) (45 hours per week) ????️ (Mobility depending of the shedule).

Be part of a multinational company dedicated to the BPO field, certified as Great Place to Work 2024, and start your professional development #LikeAPro.