First Factory

Job description

We are seeking a System Engineer (Vehicle Data Management) to support our client’s OTA platform by ensuring the accurate and consistent ingestion of global vehicle data, specifically Vehicle Identification Numbers (VINs). This role is critical to maintaining the integrity of the vehicle management system, ensuring that all VINs are successfully processed and available within the OTA domain. You will be responsible for monitoring automated ingestion scripts, identifying data gaps or failures, and working closely with engineering teams to escalate and resolve any issues that arise.

About First Factory:

We are a software development company with over two decades of experience, boasting a dynamic team of 200+ professionals actively engaged in diverse projects across various industries. We invite you to join us on this journey as we continue to thrive and embrace fresh challenges.

Key Responsibilities:

• Monitor the automated ingestion of VINs (Vehicle Identification Numbers) into OTA portals on a daily basis.
• Validate that the ingestion process is running as scheduled and performing correctly.
• Investigate and escalate issues when VINs are missing or automation fails.
• Perform data analysis to identify discrepancies or gaps in the global vehicle data ingestion process.
• Document issues and actions taken using JIRA, Confluence, Excel, or other internal tools.
• Manage wiki pages (e.g., Confluence, Excel), capturing triage information and ingestion reports.
• Collaborate with cross-functional teams to drive resolution of data ingestion challenges.

Job requirements

• 2–5 years of experience in systems or data monitoring roles.
• Experience using Confluence, Excel, and Microsoft Office Suite.
• Familiarity with Agile and Waterfall development methodologies.
• Strong attention to detail and ability to manage and document repetitive tasks.
• Basic understanding of scripting or automation tools is preferred.

Some of our benefits:

• Work From Home

We believe in hybrid work. While the office is open five days per week, most employees enjoy working predominantly from home.

• Medical & Dental Insurance

First Factory is proud to offer free private medical and dental insurance for our Costa Rican team members.

• Time Off

Enjoy your time away from work. Our vacation policy grants extra PTO after 2 years of employment. Our team never misses a national holiday and has their birthday off.

Special events are important for you; take time off to attend your graduation, weddings, and more.

• Continuous Learning

We want you in for the long term. We hire individuals passionate about learning and offer many tools for professional development and growth. We provide a $500 educational reimbursement so you can reach your learning and professional goals.

Learn about our culture and more benefits here