About Fordham
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Title of Position Director of Dining Business Operations and Contract Management
Position Number A06635
FLSA Exempt
Scheduled Hours Per Week 35
Department Food Service RH
Campus Rose Hill, Lincoln Center, Westchester
Work Arrangement Onsite
Hybrid Policy: Please review the Hybrid Policy at www.fordham.edu/hybridpolicy.
Position Summary
Reporting to the Associate Vice President for Student Affairs/Dean of Student Services with a dotted line report to the Vice President for Student Affairs, the Director of Dining Business Operations and Contract Management develops, coordinates and administers contracts for dining services at all venues across the Fordham campuses, serving as the primary point liaison with the contractor and monitoring the existing contract for compliance with terms and conditions.
Essential Functions
Evaluates and monitors contractor performance to determine the necessity for amendments, extension of the contract, and compliance with contractual obligations.
Develops and implements strategies, in collaboration with the dining service provider and relevant University departments, to enhance student satisfaction with dining services and positively impact external rankings, including but not limited to The Princeton Review and Niche.com. This includes actively soliciting and analyzing student feedback, identifying areas for improvement based on ranking criteria, implementing initiatives to address student concerns and preferences, and ensuring effective communication of dining program strengths to relevant ranking bodies and prospective students and families.
Analyzes and approves or rejects internal and/or contractor requests for deviations from contract specifications.
Works collaboratively with the Finance Office to analyze price proposals, financial reports, and other data to determine reasonableness of prices; reviews and interprets contract provisions to achieve cost efficiencies and reductions where feasible.
Assesses contractor service value and service reliability relative to cost; makes recommendations on future contracting of the department.
Serves as primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues as they arise; arbitrates claims or complaints occurring in the performance of contracts.
Monitors equipment repair and facility maintenance to maintain the department in good working order and to meet annual budgets in these areas.
Represents University and dining interests in determining and executing facility renovations and/or new build-outs.
Monitors compliance with Department of Health and Serve Safe regulations.
Assists and/or provides input into the formulation, development, and/or revision of operating policies, procedures, and strategies for the University, as appropriate
Essential Functions Note This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Management Responsibilities Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.
Additional Functions
Works with Strategic Sourcing on evaluating and selecting preferred catering partnerships.
Works with campus stakeholders on catering policy creation and enforcement.
Required Qualifications: Education and Experience
Bachelor of Science degree and a minimum of 4 years of dining contract execution or business development experience, or an equivalent combination of education and experience.
Required Qualifications: Knowledge and Skills
Knowledge of dining contracts and specifications.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Familiarity with contract management systems, financial modeling tools, and university budgeting practices.
Ability to analyze and interpret financial data and prepare financial reports, statements, and/or projections.
Ability to analyze and solve problems.
Ability to make administrative/procedural decisions and judgments.
Knowledge of contract procurement policies.
Skilled in organizing and coordinating people and tasks.
Knowledge of costing, pricing, and food service methodologies.
Skilled in negotiation and establishment of contractual arrangements for food and services.
Ability to assess contract compliance and service quality.
Ability to build relationships and establish collaborative partnerships across the institution.
Commitment to serving a diverse student and employee population with cultural competence and sensitivity, and a thorough understanding and commitment to the mission of Fordham as the Jesuit University of New York.
Preferred Qualifications
Demonstrated experience collaborating with Finance, Facilities, and Student Affairs to execute campus-wide service initiatives.
Minimum Starting Salary $119,500
Maximum Starting Salary $139,500
Note Salary is commensurate with qualifications, experience, and skills.
Is this a Union position? No
Posting Number A862P
Number of Vacancies 1
Start Date ASAP
Posting Date 06/09/2025
Special Instructions
EEO Statement
Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.
Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Sitting Often
Repetitive Hand Motion (such as typing) Often
Hearing, Listening, Talking Often
Standing Seldom
Walking Seldom
Running Not Required
Bending, Stooping, Kneeling, squatting, Crouching, Crawling Seldom
Climbing stairs Seldom
Climbing ladders Seldom
Reaching overhead Seldom
Pulling, pushing Seldom
Shoveling Seldom
Lifting – up to 20 pounds Seldom
Lifting – up to 50 pounds Not Required
Lifting – over 50 pounds Not Required
Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
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