Purpose
The purpose of the Inside Sales Representative is to generate new sales through data collection, lead generation, prospecting, data organization, data analysis, and phone contact. Phone calls will be aimed at fact collection, appointment setting, and closing sales. The objective of the role is to expand the reach of the company sales force by initiating contact with prospective customers and selling them plastic resin. The Inside Sales Representative will be looked upon as a valuable resource to help grow sales.
Areas of Responsibility / Tasks
Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.
Essential Functions
- Responsible for qualifying all incoming new customer sales lead opportunities received through the company website and 800 number in a timely manner
- Responsible for handling the sales and customer service functions for specific customers approved by the company Management Team
- Work closely with the company Regional Commercial Directors during the qualification process to ensure proper account manager assignment
- Based on input from the company Regional Commercial Directors may act as primary salesperson for specific accounts
- Work with the company Technical Service Team for grade recommendations and selection as needed
- Interacts with the company Buyer and transportation group to gain necessary information for quoting purposes
- Form and maintain strong working relationships with all internal departments
- All Other Duties as Assigned
Supervisory Responsibilities
Competencies; Knowledge, Skills, Abilities (KSA)
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.
- Proven ability to work well within a team and promote strong working relationships meanwhile maintaining a professional attitude and positive outlook
- Excellent communications skills, both written and verbal
- Willingness to adapt in an evolving environment
- Proficient in Microsoft Outlook, Excel, and Word
- Enjoys dealing with people and has good people skills
- Good at multitasking
- Must possess excellent interpersonal and problem-solving skills
Minimum Qualifications / Education / Experience / Certifications
- Education: Associates or Bachelor’s degree preferred. Equivalent experience considered in lieu of degree.
- Experience: 1-3 years of relevant work experience preferred. Experience in distribution and supply chain preferred.
- Licenses / Certifications: Valid driver’s license – required
- Language: Proficiency in English required. Bi-Lingual – Spanish or Portuguese is a plus.
Work Environment / Conditions
- Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.
- This position is a hybrid in-office and/or work-from-home role
Physical Requirements / Demands
- While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.
- Push, pull, and lift to 40lbs on a weekly basis.
- While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
- Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling).
NOTICE TO APPLICANTS:
Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.
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