Position Summary
This position supports the day to day operations of the terminal by performing a variety of office tasks.
Essential Functions
- Organize and sort incoming mail and paperwork
- Verify driver paperwork for each load
- Enter information into customer systems as necessary
- Answer phone calls to the terminal and address questions or concerns
- Respond to customer billing and load status questions
- Enter drivers paperwork daily into spreadsheet for billing
- Generate invoices for customers
- Scan invoices to customers for payment
- Generate daily reports for customers
- Load counts for customers
- Send reports to customers weekly along with backup documents
- Enter and send payroll weekly
- Keep track of vacation for employees
- Print out logs for drivers that need updated and return to corporate
- Schedule appointments for drivers (physicals, drug tests & renewals)
- Applications
- Answer daily emails
- Help shop with vendor invoices and emails
- Check and order uniforms weekly
- Filing, copy, and scanning documents
- Expense reports and Per Diem
- Manage office when Terminal Manager is out
- Any other duties assigned
Qualifications
- High school diploma or equivalent
- 4 years of transportation experience
- Basic knowledge of Microsoft Office
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
- Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
- Provide constructive guidance to other employees and representatives of third parties.
- Contribute to providing the highest quality of products and services to customers.
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