American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description:

American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending.

As a core engine that powers the GCS business and its colleagues, the Client Onboarding and Digital Capabilities team plays a meaningful role in delivering outstanding revenue empowering services and capabilities across the customer lifecycle. The team’s aspiration is to build onboarding capabilities that enable payments through one global experience – meeting customers where they are.

Role Description:

The Analyst -B2B Analytics and Insights would be responsible for assisting the sales and account development teams in their B2B/ Goods & Services sales journey. The incumbent would be a consultative partner providing data driven insights to help identify the best fit payment solutions and recommend strategic improvement actions. If you crave dynamic, intellectually stimulating, and collaborative environment; if you have a passion for solving business problems & client pain points; if you love story telling with data – this opportunity is for you!

How will you make an impact in this role?

• Understand business objectives, customer needs, identify creative ways to leverage existing data capabilities, and develop new analytical solutions to meet those needs.
• Deliver on supplier/ spend analytics to help GCS/ ICS Field and leadership drive G&S Spend Strategies using tools like SQL, Python, Tableau etc.
• Own end to end data analytics charter with the objective of generating actionable insights for the customers.
• Deep dive data analysis to find optimal solution for business problems and proposing the same through visualization and storytelling.
• Manage entire project from start to finish, prioritizing deliverables based on dependencies and business objectives and effectively connect with stakeholders.
• Ensure seamless tracking of the project performance metrics and its visibility to the senior stakeholders.
• Complete ad hoc analysis aimed at helping develop strategies for growth-oriented actions.
• Identifying new opportunities and collaborate with technical and non-technical stakeholders to design and build insights solutions.
• Deliver backend data testing/UI testing and enable smooth & flawless delivery.

Minimum Qualifications

• Seasoned Professional with 4-6 years of experience in data analytics, visualization, and storytelling.
• Has consistent track record on working on large data sets and derive insights from it.
• Extensive experience in SQL/ Hive.
• 4 + years of direct experience in Tableau (Mandatory) development of sophisticated dashboards with large data set.
• Proactive, self-starter with excellent stakeholder engagement skills and ability to manage multiple tasks effectively.
• Excellent interpersonal skills with the ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
• Background in B2B: Understanding of B2B payments; knowledge of procurement and/ or accounts payable/ receivable data strongly preferred.

Compliance Language:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.