Shangri-La

Shangri-La Suzhou苏州香格里拉

Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the “Up in the Air” hotel. The hotel has 390 luxury rooms and suites, 20 service apartments with private kitchens. Hotel has variety cuisine dinning area - Chinese Restaurant Shang Palace, Western Restaurant Café Soo, Japanese cuisine restaurant Nishimura and hotel lobby lounge. The multi-function room and the large banquet ball room as well as the well-equipped fitness center are all been offered to our customers.

苏州香格里拉屹立于苏州高新区核心商圈（狮山商圈）。客房楼层位于第28层至51层，因此被誉为“云端酒店”。酒店拥有390间宽敞精巧的客房与套房、20间带有私人厨房的酒店式服务公寓、香宫、咖啡厅、西餐日本料理、大堂酒廊、多功能厅和大型宴会厅，以及设施完备的健身中心。

We are looking for a Service Leader--Chinese Restaurant

我们正在寻找一位中餐厅主管

As a Service Leader--Chinese Restaurant, we rely on you to

作为一名中餐厅主管，您的主要工作职责为：

• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant
• 协助部门经理，具体实施对餐厅的日常营运管理工作。
• 每日参与并检查、指导餐厅工作执行情况，及时发现问题、处理问题并做好记录。
• 负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。
• 与餐饮部其他部门的有效协调和沟通，使工作顺利进行。
• 参与部门营运现场的操作、检查、监督。
• 负责检查餐厅员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。

We are looking for someone who:

我们正在寻找一位具备以下条件的候选人：

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Communicates with fluency in English (as well as the local language)
• Preferably has experience working in either a luxury restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged
• 热爱餐饮行业
• 喜欢和客人沟通交流
• 具有团队合作的精神
• 懂酒水知识，及餐厅运营知识，拥有流利的口语及中文英文的沟通能力
• 热情开朗，积极上进

By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection)

申请此职位，即表示您已阅读、理解并同意我们的数据保护政策(如超链接未能引导您进入该政策，请复制此网址并在浏览器中查看: https://www.shangri-la.com/group/careers/data-protection）