Concentrix

Job Title:

Backend Software Engineer with Python

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Position overview:

Join us in shaping the future of intelligent customer service tools. We are looking for an experienced Backend Developer to lead the design and development of scalable AI-powered Retrieval-Augmented Generation (RAG) solutions behind kBot – our no-code assistant that empowers support agents with fast, accurate information across languages and systems.

This role focuses on building robust backend services that integrate generative AI with enterprise data sources, using modern frameworks, cloud-native patterns, and LLM technologies. You’ll collaborate with cross-functional teams in an Agile/Kanban setup, contributing to a globally scalable knowledge solution that enhances the productivity of our customer service professionals.

Key Responsibilities:

• Design, develop, and maintain backend services and components.
• Implement AI, and LLM frameworks, along with data processing tools, to enhance backend capabilities.
• Collaborate with cross-functional teams in an Agile/Kanban environment to deliver high-quality solutions.
• Ensure compliance with best practices in the software development life cycle, security, and maintenance standards.

Qualifications & Skills:

Required:

• 2-5 years of experience in backend development.
• Strong proficiency in Python and PHP.
• Strong proficiency in PostgreSQL.
• Hands-on experience with cloud-native development, preferably in Azure (AWS or GCP experience is a plus).
• Solid understanding of Agile methodologies (Scrum, Kanban) and CI/CD best practices.
• Expertise in API management, microservices architecture, and API authentication protocols (OAuth, JWT, etc.).
• Experience with Kubernetes, Terraform, and Docker for containerized and cloud-based deployments.
• Proven experience in mentoring and guiding junior team members.

Nice to Have:

• Experience in designing and implementing AI solutions like LLMs and Vector Databases.
• Experience in frontend development (React) is a plus for full-stack capability.
• Experience in C# and MS SQL is a plus

Location:

ROU Cluj - 3-5 Campul Painii street

Language Requirements:

Time Type:

Full time

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