North Carolina State University

Posting Number PG194618SP

Internal Recruitment No

Working Title Program Associate - Pack Essentials

Anticipated Hiring Range $44,000-$50,000

Work Schedule Monday-Friday, 8am-5pm; occasional evening and weekend work may be required during heavy workload periods

Job Location Raleigh, NC

Department Resiliency and Community Support

About the Department

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.

Resiliency and Community Support is a newly formed team that supports the student experience by aligning several programs and functions that support student well-being, sense of belonging, and promotes a supportive, safe campus environment. These professional staff facilitate NC State’s Pack Essentials program that supports students in meeting basic needs. Additionally, the team is charged with supporting signature university events such as Packapalooza and critical functions in support of student success such as follow-up on individual student inquiries, absence verification, and written student complaints. Finally, this team supports the campus resilience operations in response to emergency and crisis situations and provides critical postvention leadership.

Essential Job Duties

NC State University’s Pack Essentials program connects students with critical resources to help them meet basic needs. As the Program Associate, you’ll support operations, communications, and partnerships that power these efforts—from food assistance to emergency funds.

Key responsibilities:

• Manage student applications for Pack Essentials and related services
• Maintain and update program websites
• Coordinate logistics for the Feed the Pack Food Pantry and other support efforts
• Liaise with campus and community partners
• Support advisory groups and steering committees
• Help implement the Meal Share program
• Supervise student volunteers and pantry workers
• Process contracts, expenses, and financial awards in coordination with Financial Aid
• Ensure FERPA compliance in handling student information
• Reconcile budgets and manage purchasing card transactions
• Provide administrative support for the program director
• Cross-train with team members to ensure coverage across programs

If you are passionate about student success, enjoy building community partnerships, and thrive in a service-oriented, fast-paced environment, we encourage you to apply.

You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition (https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.

Other Responsibilities

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications

• Experience supervising and mentoring student employees or interns, with a focus on clear guidance and professional growth.
• Comfortable handling a variety of administrative tasks such as managing calendars, reserving spaces, supporting meeting tech, and preparing agendas and notes.
• Strong time management skills with the ability to stay organized and focused when juggling multiple priorities.
• Proven track record of building positive, collaborative relationships that support effective service and teamwork.
• Skilled in writing clear, error-free communications that convey purpose and key information.
• Able to adapt communication style to fit the audience, whether presenting, collaborating, or providing support.
• Experience analyzing data, such as program outcomes and spending, to guide decision-making.

Preferred Qualifications

• Familiar with supporting students in a higher education environment.
• Experience keeping websites current and user-friendly, including updating content and ensuring accuracy.
• Confident using Google tools like Gmail, Calendar, Sheets, Forms, and Docs to stay organized and collaborate effectively.

Required License or Certification

N/A

Valid NC Driver's License required No

Commercial Driver's License Required? No

Job Open Date 06/06/2025

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 06/12/2025

Notice to Applicants

Please note that the work history on your resume, must also be included in your application.

Special Instructions

Please include a resume, cover letter and contact information for at least three professional references.

Position Number 00110682

Position Type SHRA

Position Classification Band Title University Program Associate

Position Classification Band Level Journey

Position Classification Salary Range $ 35,589 - $ 64,499

Salary Grade Equivalency GN07

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00

Appointment 12 Month Recurring

Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events Non Mandatory - Emergency Event

Time Limited Position No

Time-Limited Appointment Length (if applicable)

Department Id 240101 - Academic and Student Affairs - Vice Chancellor and Dean's Office

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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