Dynata

Position Summary

The Account Director is an individual contributor that is responsible for the development and implementation of sales strategies and practices for its market by delivering sales targets and meeting KPI’s through the management of a mixed portfolio of clients whilst implementing strategic account management and key account planning programs.

In this role, you will also need to acquire new prospects in order to grow your own client portfolio.

As an Account Director, you will have a strong customer focus; interpreting customer inquiries or requests and take appropriate actions to produce high levels of customer satisfaction.

To be successful in this role, you will have experience and be motivated to proactively drive revenue from previously unknown or under-leveraged sources and identify and develop opportunities through research and networking. Additionally, you will offer insightful and strategic solutions to business objectives while developing knowledge of client sectors, business, industry issues and products and solutions.

Responsibilities

• Deliver sales targets and meet KPI's through the management of a mixed portfolio of new business and existing clients.
• Proactively drive revenue from previously unknown or under leveraged sources.
• Actively source opportunities through multiple avenues including research and networking.
• Implement strategic account management and key account planning programs.
• Prepare a wide range of written proposals including full costing quotations.
• Offer insightful and strategic solutions to business objectives.
• Support the implementation of marketing programs, new product rollouts and other initiatives.
• Develop knowledge of client sectors, business, industry issues and products and solutions.
• Develop knowledge of client sectors, business, industry issues and products and solutions.

Requirements

• A successful track record in Sales including business development, ideally within a consultative environment
• Minimum 3+ years of professional work experience
• An understanding of the online marketing Research industry (preferable but not essential)
• Excellent communication skills
• Strong organizational skills with the ability to manage your time effectively prioritising tasks to meet a range of tight deadlines.
• Excellent attention to detail
• Proficient with Microsoft Word/Excel/PowerPoint
• Bilingual in English and Japanese to manage client interactions effectively.
• The ability to communicate effectively to both internal and external stakeholders
• Be a proactive and motivated 'go getter' who thrives in a sales environment

What we can offer :

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcomes and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

• Flexible working arrangements to suit your lifestyle needs
• Wellness perks such as free flu vaccinations, counselling services, health advice etc.
• Career Development with global opportunities
• A culture of appreciation with chances to give and receive appreciation from peers all over the world
• Collaborative and supportive team environment with social events all year round
• Access to development courses and additional training from our internal L&D portal
• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing
• Charity matching to support your fundraising efforts
• Education Assistance to enhance your professional and personal growth
• Central and convenient office location within walking distance to public transport
• Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and team are diverse and guide clients on ways to be more inclusive in their research.
• Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients