Amazon

DESCRIPTION

Amazon Selling Partner Services (SPS) is building the most innovative future workforce. With over 45,000 employees across the globe, we are pioneering projects that will revolutionize how technological advancements impact our workforce. This role will sit in our People Experience and Development team to deliver the relevant programs to drive these initiatives forward.

Role Overview

We are seeking an experienced Senior Program Manager to lead our Future of Work initiatives. In this role, the ideal candidate will spearhead strategic programs that re-imagine how our global workforce operates in an AI-driven environment. This position sits at the critical intersection of technology, workplace innovation, and organizational transformation.

This role focuses on designing and managing initiatives working alongside business stakeholders, collecting signals and operating through ambiguity to hone in on the areas of opportunity with our businesses to deliver best in class, future ready solutions. This PM will have access to research science and influence our learning and development programs that will provide employees with durable skills to navigate future role changes. The ideal candidate will understand the tech space and its progression, seek what is needed to augment skill gaps and drive professional development.

We are looking for a self-starter who thrives in a fast-paced environment. We seek innovators, operators, and those who can see around corners through strong business partnering and external insights. You must be able to partner effectively and drive change.

Key job responsibilities

• Create strategic plans for workplace evolution
• Build business cases for new workplace initiatives
• Develop success metrics and KPIs for Future of Work programs
• Partner with leadership to align initiatives with business objectives
• Design pilot programs to test new work models
• Create frameworks for evaluating workplace innovation opportunities
• Build and manage stakeholder engagement plans
• Establish regular reporting cadence and dashboard metrics
• Coordinate change management activities across initiatives
• Lead program reviews and retrospectives
• Create scalable implementation playbooks

About the team

The People Experience & Development team is responsible for learning and development and programs to support the Selling Partners Services business.

BASIC QUALIFICATIONS

• 6+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience with organizational transformation initiatives

PREFERRED QUALIFICATIONS

• Knowledge of AI/ML technologies and their workplace applications
• Track Record of successful large scale design and program implementation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.