SOUTH DAKOTA BOARD OF REGENTS

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Institution The University of South Dakota

Working Title Program Assistant II

Posting Number CSA02315P

Department USD-Financial Aid

Physical Location of Position (City) Vermillion

Posting Text

Job summary

Coordinate student loan programs, including determining eligibility, certifying, correcting rejected files, awarding and reconciliation of loan funds. Counsel students and parents on all sources of educational funding.

Responsibilities include:

• Develop and maintain a broad and detailed understanding of all financial aid programs and services.
• Provide counseling to students and parents regarding all aspects of financial aid both in person and via telephone
• Advise and assist students in completing forms and understanding available sources of assistance.
• Ensure compliance with all applicable laws, regulations, policies and guidelines set forth by federal, state and institutional policies.
• Assist with all aspects of financial aid application processing including verification, grant and loan processing and packaging of fall, spring and summer populations.
• Adjust awards and student budgets for changes in enrollment status or eligibility.
• Certify eligibility for Federal Direct, Plus and Graduate Plus loan programs.
• Handle confidential information with tact and discretion.

Skills:

• Ability to understand the needs of undergraduate and graduate students and parents in terms of financial aid issues.
• Excellent communication and organization skills and a customer service orientation.
• Ability to interact with a diverse group of faculty, staff, students and parents and to develop strong working relationships with colleagues, staff, administrators and students.
• Flexibility with an evolving work environment.
• Ability to work well in a team environment.

Posting Date 06/05/2025

Closing Date

Open Until Filled Yes

First Consideration Date 06/12/2025

Advertised Salary dependent on qualifications

Duration of the Term 12 months

If Other, describe duration

Appointment Percent 100

Work Hours

Typically 8 a.m. to 5 p.m. Monday – Friday, following the USD employee work calendar. Occasional overtime may be needed.

Typical Hours Worked Per Week

Appointment Type Regular

Scope of Search External (includes Internal)

If internal, define scope of search

This position requires No Requirement

If other, please indicate

Department Description and Cultural Expectations

The University of South Dakota Office of Financial Aid works with students and parents to explore the many resources available to help make your college education even more affordable.

The Office of Financial Aid subscribes to the principles set forth in the National Association of Student Financial Aid Administrators (NASFAA) Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals and the USD Financial Aid Code of Conduct.

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Equal Employment Opportunity Statement

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin, or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Contact Information

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication

Please check the appropriate response for this position's use of the following protective clothing or equipment.

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Please designate the physical requirements of this position Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Sitting for sustained periods of time

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Please check the appropriate response that describe the sensory requirements for this position. Hearing, Speaking, Vision (With and without corrective lenses)

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.

Please describe, in more detail, any of the conditions checked above

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment

If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

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