The SCCS Operations Assistant position is assigned to front and back office duties depending upon the level of certifications and work experience in a practice setting. Front office duties include the registration, patient scheduling, preparation of patient medical records, obtaining outside records, films and slides as well as other pertinent clinical and billing information. The Front office duties include general clerical duties and other tasks as assigned by the practice administrator. Back office duties include assisting the clinical team with documentation and order entry, turning rooms and other duties within the scope of practice.
Education
Associate in Healthcare - Preferred
Experience
1 Year - Preferred
License & Certification
No License/Certification required
Core Job Functions
Coordinate various forms of communications to ensure messages and correspondences are delivered to the appropriate person. Respond timely to inquiries according to protocol. Prioritize messages and follow up to assure response to urgent messages has occurred.
Answers internal and external calls. Perform all clerical front office procedures according to policy and procedures.
Meets and greets patients; prepares new patient packet; answers patients' insurance inquiries as appropriate and refers appropriately; maintains patient confidentiality.
Assists providers with clinical documentation and order entry.
Chaperone patient visits as requested by provider.