Requisition 202500162S
Title Administrative Associate II - Reservation Associate
FLSA status Non-Exempt
Hiring Salary
This position is a pay grade 06. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.
Occupational Category Technical/Para-Professional
Department LSC
Division Division of Student Affairs
Open Date 06/05/2025
Open Until Filled Yes
Educational and Experience Requirement
Associates degree in related field. Three years of experience in college union operations, student activities, other experience with event planning or experience in a related field. Knowledge of event scheduling software such as Event Management Software (EMS) is preferred. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position
Maintains the reservation system Event Management Software (EMS) for the Lowman Student Center (LSC) and serves as one of the primary points of contact for all LSC clients. Manages the reservations process for the Lowman Student Center and assists with the management of social media accounts for the department.
Primary Responsibilities
Assumes responsibility for maintaining and utilizing the Lowman Student Centers Event Management Software. Acts as the liaison between external/internal clients holding events at the Lowman Student Center (LSC) and between various campus departments. Responds to information requests. Collects, reconciles, and maintains complex data. Communicates University and departmental policies to groups seeking to reserve space in the (LSC) and other campus venues. Consults with academic and administrative offices, as well as student groups to advise, plan, and implement events. Coordinates with technical services, housekeeping, catering, campus police, conferences and events, and marketing to ensure all aspects of events run efficiently. Provides customer service interface for the LSC. Attends events as needed to ensure client satisfaction. Assists with major departmental initiatives and building operations. Supervises information center student staff. Performs other related duties as assigned.
Other Specifications
Must possess good verbal, telephone, and written communication skills and provide excellent customer service. Must have strong interpersonal skills, conflict resolution skills, and be adaptable. Position requires willingness to occasionally work a flexible schedule as needed by the department.
Full Time Part Time Full Time
Position Number
Quicklink https://shsu.peopleadmin.com/postings/43735
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report
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