Company Overview
Auburn Community Hospital is the largest employer in Cayuga County, boasting a workforce of over 1,100 dedicated employees. Our facility encompasses a diverse range of healthcare services, including an 80-bed Five-Star Long Term Care and Rehabilitation Center, three Urgent Care Centers, and various Primary and Specialty Care Services.
Position Summary:
The receptionist is responsible and accountable for various clerical, communication, and public relations functions within the Medical Staff Services Department.
Position Description:
This position will be a Part-Time Temporary role within Auburn Community Hospital. The shifts for this role will be three 8-hour shifts per week from 8:00am to 4:00pm.
General Responsibilities
- Receives and documents appropriately monies rendered for services. Provides accurate money receipts to the customers.
- Receives, assists and guides patients, other staff, physicians and families appropriately. Demonstrates a willingness to assist others.
- Answer and screen telephone calls; relay messages to appropriate personnel; contact various people as requested.
- Demonstrates strong communication and phone shills (ie. appropriate use of tone of voice, diction, grammar, and terminology.
- Demonstrate familiarity with hospital policies and procedures. Adheres to hospital policies and procedures.
- Demonstrates the ability to follow directions.
- Maintains patient confidentiality.
- Responds appropriately and efficiently to various emergencies according to established procedures.
- Provides accurate information to patients and visitors regarding the delivery of service, in terms of delays and medical procedures.
- Performs other duties as assigned.
Qualifications:
- Previous front desk or medical office experience preferred
- Familiarity with basic administrative procedures
- Strong customer service, communication, and organizational skills
- Ability to multitask and maintain professionalism in a fast-paced environment
- Attention to detail, punctuality, and commitment to patient confidentiality
If you are passionate about providing exceptional service in a healthcare setting, we invite you to apply for the Receptionist position at Auburn Community Hospital today!
Salary: $19.74 to $22.43 per hour DOE
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