Location: Denver International Airport
Rate: $19/hr
Schedule: 6-8 hour shifts, part-time + full-time available 7 days a week!
The Spirit of the Position:
Parking Ambassadors are an integral part of the LAZ Parking team. Positions includes greeting, collecting parking payments and directing traffic with a large team. Staff will interface with customers and need to present a cheery demeanor.
Parking Ambassador
Principal Job Duties:
- Assist patrons and personnel as needed at Exits or Entrances
- Perform cashier transactions as needed
- Provide and ensure first-class customer service.
- Assist with lane openings and closures
- Perform equipment and system inspections
- Assist customer in lane
- Provide customer service in an upbeat and positive manner.
- Trouble shoot customers experiencing difficulties with their transactions
- Secure dropped gate
- Report operational issues to Supervisor or MOD found in their work area
- Troubleshoot and resolve minor issues with stations
- Additional related duties as assigned.
Skills & Requirements:
- Strong customer service skills which includes de-escalation and problem solving. - Ability to handle frustrated travelers - Cash handling experience - Ability to be approachable with a friendly attitude - Ability to work independently and multi-task. - Ability to interpret, communicate and understand policies, procedures, and rules. - Ability to be present and ready to work as scheduled - Demonstrates a sense of urgency and timeliness. - Must be able to be adaptable to operation change for customer support - Must be able to clear and maintain airport badging requirements. - Must meet required speaking and listening skills assessment level
Physical Demands:
- Willingness to work in the elements – heat, wind, snow, rain, etc. - Ability to lift, push and pull at least 25 pounds. - Ability to stand or walk for extended periods of time. - Ability bend, stoop, squat and lift frequently throughout a shift.
Education:
High school diploma or GED preferred but not required.
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